Job Title: Insurance Pricing Manager
Business Unit: Greenval, Arval, Pricing and analytics
Contract Type: Permanent
Location: The Anchorage 17-19 Sir John Rogersons Quay, Dublin 2, D02 DT18 (Hybrid)
Why work with us?
We are the bank for a changing world and we aim to build positive change together:
- We are a team of colleagues who are enthusiastic about what we do and the impact our work has on our clients. We work in a highly collaborative, open-minded environment that embraces innovation and creativity
- We offer competitive remuneration and a comprehensive benefits package, including a discretionary bonus scheme, company pension contribution, comprehensive private healthcare packages, health and fitness subsidy, work-from-home subsidy, above statutory days of annual leave and numerous other benefits.
- We are strongly committed to wellbeing and work-life balance, including a 50% hybrid work model (where the role allows), paid family leave, fertility and menopause support — available to support all life stage needs.
- Equality, diversity and inclusion are at the core of our culture, and we actively promote equal opportunities through creating or being part of initiatives and programmes:
- Aspire Female Leadership Programme, provides development and exposure to high-potential women in the bank, through targeted workshops, executive coaching and formal mentoring
- Proud members of 100 Women in Finance and among the first signatories of Ireland’s Women in Finance charter
- Joined the #JamaisSansElles (Never Without Her) Charter, committing its executive committee to only join public or media events with panels of three or more speakers, if at least one of those speakers is a woman
- Development and mobility are actively encouraged. BNP Paribas’ culture is built on purposeful talent development and recognition programmes that foster engagement, inclusive leadership and continuous growth. A few of our programmes include:
- Leaders for Tomorrow, a programme that fast-tracks high-potential talent through training, development and cross-functional projects, preparing them for future leadership positions
- Local and Global Mentoring initiatives, that pair employees with senior leaders, providing staff with platforms to gain advice on career growth topics
- Ambassador Awards employee recognition scheme provides rewards to those who have embodied the Bank’s core values
- Local Experts (Champions) Programme, identifying internal subject-matter experts from specific business areas, who excel at their craft
- We are a global company operating in over 60 countries with over 180,000 employees from over 150 nationalities. In Ireland we have approximately 550 employees across Dublin and Galway, working in Corporate Institutional Banking (CIB) and BNP Paribas Securities Services (BP2S) and Greenval
Equality and Diversity
BNP Paribas is an equal opportunities employer and proudly cultivates a diverse workforce. We believe that diversity of experience enhances our service offering to clients and leads to a better working environment. We welcome applications from the best candidates regardless of age, ethnicity, gender, gender identity, nationality, disability, sexual orientation, socio-economic background, parental and caring status, or religious belief.
Our Employee Resource Groups (ERGs) play a key role in promoting diversity and inclusion through initiatives, events and advocacy programmes that foster a sense of belonging for all colleagues. In BNP Paribas Ireland, we have dedicated networks for parents and caregivers, LGBTQA+, staff from diverse cultural and religious backgrounds, alongside forums to discuss CSR and gender related topics.
Sustainable Finance
BNP Paribas continues to demonstrate the Bank’s steadfast commitment to supporting its clients in their growth ambitions by expanding market reach across assets, delivering excellence in bond markets, and showing the way in sustainable financing.
About Greenval
Greenval Insurance DAC provides motor insurance solutions tailored to the fleet operations of its sister company, Arval Group, a global leader in full-service multi-brand vehicle leasing.
Established in 2007 and wholly owned by Arval, part of the BNP Paribas Group, Greenval delivers insurance and reinsurance services across 20 European countries. Regulated by the Central Bank of Ireland, the company is authorised to provide insurance services throughout the European Union on an FOS basis.
Based in Dublin, our team brings extensive expertise across insurance, actuarial, finance, and legal disciplines, supported by significant experience in risk and claims management. As the business continues to grow, we are seeking an Insurance Pricing Manager to lead the establishment of a new pricing and analytics team.
Role
The Insurance Pricing manager will support the development, monitoring, and enhancement of pricing strategies across Greenval’s motor fleet and ancillary insurance products. The role involves actuarial analysis, price modelling development, portfolio performance monitoring, stakeholder engagement, and providing data-driven recommendations to support profitable business growth.
Key Responsibilities
As well as the inherent responsibility outlined above, the Insurance Pricing Manager is also responsible for:
Pricing Model Development
- Develop, maintain, and enhance actuarial pricing models for motor fleet insurance and ancillary insurance products.
- Perform statistical and actuarial analyses to identify key risk drivers and pricing factors.
- Evaluate portfolio performance and recommend pricing adjustments to improve profitability and competitiveness.
- Support the implementation of new rating structures, pricing methodologies to support new business development.
- Ensuring pricing tables are updated and dynamic pricing approach implemented
- Support with the implementation of a new rating engine
Underwriting Support
- Partner closely with Underwriting team to provide pricing recommendations for new and existing business opportunities.
- Assist underwriters in assessing large or complex fleet risks through data analysis and pricing support.
- Provide technical guidance on pricing assumptions, risk selection, and portfolio management.
- Contribute to the development of underwriting guidelines and pricing frameworks.
Portfolio Performance & Analytics
- Analyse claims experience, loss ratios, premium trends, and portfolio performance metrics.
- Identify emerging trends, opportunities, and risks affecting profitability.
- Conduct deep-dive investigations into adverse claims trends.
- Prepare regular performance reports and communicate findings to underwriting team.
- Support predictive analytics and business intelligence initiatives to improve decision-making.
Management Reporting
- Assist in preparing management information for quarterly Pricing and Underwriting Committee meetings.
- Produce clear and accurate reports summarising pricing performance, profitability, and business trends.
Pricing Governance
- Conduct regular pricing reviews to ensure adherence to approved pricing tables.
Qualifications & Experience required for this role
- Third level qualification.
- Industry experience (10+ years) in a non-life Insurance related environment in particular Motor Fleet Insurance.
- Experience in actuarial pricing & insurance analytics.
- Proficiency in Excel and data analysis tools (SQL, SAS, R, Python, Power BI, or similar).
- Knowledge of the motor insurance industry in Europe.
- Ability to communicate complex technical information clearly to stakeholders.
- Strong organisational skills with the ability to manage multiple priorities.
About BNP Paribas
At BNP Paribas, we center our values on what drives the company forward. Our driving forces are:
- Agility: we want to behave more simply to embrace useful innovation and digital transformation
- Client Satisfaction: we believe that our success lies in being the customers’ and clients’ preferred choice. We seek to listen carefully to them and work closely with them
- Compliance Culture: We believe in promoting clear rules to foster a strong culture of compliance and ethics
- Openness: We promote open-minded attitudes towards our stakeholders. We aim for everyone in Group to feel included, to have their say and be empowered
Our strengths are based on four key areas:
- Stability: we build upon our solid, long-term oriented management, our diversified and integrated business model and our international footprint
- Expertise: We build upon our recognized and expanding knowledge of our teams
- Responsibility: We build upon our culture of responsibility and integrity to ever better serve the interest of our customers
- Good Place to Work: We foster a stimulating workplace where people are treated fairly and with respect
Management excellence
BNP Paribas continues to foster top-class people management practices within our strong people focused culture. BNP Paribas managers follow the Group’s Management Charter, which emphasises a positive, empowering team culture, encouraging open communication and supporting development and wellbeing.
Compliance Culture
We believe in promoting clear rules to foster a strong culture of compliance and ethics. We would expect any incoming member of staff to respect all financial security related legislation, including anti-money laundering (AML); countering the financing of terrorism (CFT); international financial sanctions and embargoes (IFS); anti-bribery and corruption (ABC); KYC; ongoing client related data screening; and transaction monitoring. BNP Paribas have clear policies on these topics which all staff are expected to familiarise themselves with upon successful entry to the Group.
Should you require any reasonable accommodation for the interview process, please let us know.
By submitting your application, you acknowledge that, should your application progress, BNP Paribas may carry out pre-employment background verification and screening checks. These may include, but are not limited to, verification of identity, employment history, qualifications, professional certifications, references, together with sanctions screening or other screening required by law, regulation or the Bank’s policies and procedures.
Job Title: HR & Payroll Administrator
Business Unit: Human Resources
Contract Type: Permanent
Location: Sandyford, Dublin (Hybrid)
Why work with us?
We are the bank for a changing world and we aim to build positive change together:
- We are a team of colleagues who are enthusiastic about what we do and the impact our work has on our clients. We work in a highly collaborative, open-minded environment that embraces innovation and creativity
- We offer competitive remuneration and a comprehensive benefits package, including a discretionary bonus scheme, company pension contribution, comprehensive private healthcare packages, health and fitness subsidy, work-from-home subsidy, above statutory days of annual leave and numerous other benefits.
- We are strongly committed to wellbeing and work-life balance, including a 50% hybrid work model (where the role allows), paid family leave, fertility and menopause support — available to support all life stage needs.
- Equality, diversity and inclusion are at the core of our culture, and we actively promote equal opportunities through creating or being part of initiatives and programmes:
- Aspire Female Leadership Programme, provides development and exposure to high-potential women in the bank, through targeted workshops, executive coaching and formal mentoring
- Proud members of 100 Women in Finance and among the first signatories of Ireland’s Women in Finance charter
- Joined the #JamaisSansElles (Never Without Her) Charter, committing its executive committee to only join public or media events with panels of three or more speakers, if at least one of those speakers is a woman
- Development and mobility are actively encouraged. BNP Paribas’ culture is built on purposeful talent development and recognition programmes that foster engagement, inclusive leadership and continuous growth. A few of our programmes include:
- Leaders for Tomorrow, a programme that fast-tracks high-potential talent through training, development and cross-functional projects, preparing them for future leadership positions
- Local and Global Mentoring initiatives, that pair employees with senior leaders, providing staff with platforms to gain advice on career growth topics
- Ambassador Awards employee recognition scheme provides rewards to those who have embodied the Bank’s core values
- Local Experts (Champions) Programme, identifying internal subject-matter experts from specific business areas, who excel at their craft
- We are a global company operating in over 60 countries with over 180,000 employees from over 150 nationalities. In Ireland we have approximately 550 employees across Dublin and Galway, working in Corporate Institutional Banking (CIB) and BNP Paribas Securities Services (2S) and Greenval
Equality and Diversity
BNP Paribas is an equal opportunities employer and proudly cultivates a diverse workforce. We believe that diversity of experience enhances our service offering to clients and leads to a better working environment. We welcome applications from the best candidates regardless of age, ethnicity, gender, gender identity, nationality, disability, sexual orientation, socio-economic background, parental and caring status, or religious belief.
Our Employee Resource Groups (ERGs) play a key role in promoting diversity and inclusion through initiatives, events and advocacy programmes that foster a sense of belonging for all colleagues. In BNP Paribas Ireland, we have dedicated networks for parents and caregivers, LGBTQA+, staff from diverse cultural and religious backgrounds, alongside forums to discuss CSR and gender related topics.
Sustainable Finance
BNP Paribas continues to demonstrate the Bank’s steadfast commitment to supporting its clients in their growth ambitions by expanding market reach across assets, delivering excellence in bond markets, and showing the way in sustainable financing.
Role
The HR & Payroll Administrator has payroll responsibility over all business, coverage and functions lines under their specific local scope in Ireland.
At their local level, he/she will be in charge of:
- Organising the monthly payroll process
- Complete the payroll checklist for audit purposes
- Supporting the Head of HR and HR team when appropriate on HR and transversal topics
Key Responsibilities
The HR & Payroll Administrator will be in charge of the following responsibilities:
- Manage the preparation and processing of the Ireland payroll on a monthly basis.
- Responsible for managing the employee benefits processes.
- Liaise with our outsourced payroll vendor and providers of group benefits (e.g. health insurance, pension etc) and ensure compliance under the service level agreements.
- Complete monthly reporting and reconciliation for each entity.
- Deal with all queries from staff and managers in a timely and professional manner ensuring that all advice provided is in line with agreed company procedures and guidelines.
- Work closely with the Finance Department on a monthly basis to meet local and group reporting deadlines.
- Ensure tax compliant across all PAYE topics.
- Manage tax related reporting/reconciliations with the help of the local tax team.
- Ensure all work and tasks done within the team comply with approved policies, procedures and control routines applicable to all employees and those specific to the department.
- Ensure good communication with line manager and the Head of HR so that they are aware of any issues.
- To manage other HR projects and to perform other ad hoc duties as appropriate.
Qualifications & Experience required for this role
- Previous experience managing the payroll process.
- IPASS, finance qualification, HR or equivalent would be highly beneficial.
- Knowledge of local PAYE tax legislation.
- Strong knowledge of Microsoft excel is essential.
- Ability to work under pressure within a team environment.
- Excellent organisational, analytical and time management skills.
- Comfortable with the interaction with different levels of the Business.
- Ability to work in a collaborative manner.
- High attention to detail and thorough execution.
- Ability to prepare reporting and presentations for senior management.
- Strong analytical thinking with ability to problem solve.
About BNP Paribas
At BNP Paribas, we center our values on what drives the company forward. Our driving forces are:
- Agility: we want to behave more simply to embrace useful innovation and digital transformation
- Client Satisfaction: we believe that our success lies in being the customers’ and clients’ preferred choice. We seek to listen carefully to them and work closely with them
- Compliance Culture: We believe in promoting clear rules to foster a strong culture of compliance and ethics
- Openness: We promote open-minded attitudes towards our stakeholders. We aim for everyone in Group to feel included, to have their say and be empowered
Our strengths are based on four key areas:
- Stability: we build upon our solid, long-term oriented management, our diversified and integrated business model and our international footprint
- Expertise: We build upon our recognized and expanding knowledge of our teams
- Responsibility: We build upon our culture of responsibility and integrity to ever better serve the interest of our customers
- Good Place to Work: We foster a stimulating workplace where people are treated fairly and with respect
Management excellence
BNP Paribas continues to foster top-class people management practices within our strong people focused culture. BNP Paribas managers follow the Group’s Management Charter, which emphasises a positive, empowering team culture, encouraging open communication and supporting development and wellbeing.
Compliance Culture
We believe in promoting clear rules to foster a strong culture of compliance and ethics. We would expect any incoming member of staff to respect all financial security related legislation, including anti-money laundering (AML); countering the financing of terrorism (CFT); international financial sanctions and embargoes (IFS); anti-bribery and corruption (ABC); KYC; ongoing client related data screening; and transaction monitoring. BNP Paribas have clear policies on these topics which all staff are expected to familiarise themselves with upon successful entry to the Group.
Should you require any reasonable accommodation for the interview process, please let us know.
By submitting your application, you acknowledge that, should your application progress, BNP Paribas may carry out pre-employment background verification and screening checks. These may include, but are not limited to, verification of identity, employment history, qualifications, professional certifications, references, together with sanctions screening or other screening required by law, regulation or the Bank’s policies and procedures.
Job Title: Insurance Account Manager
Business Unit: Greenval, Arval, Underwriting
Contract Type: Permanent
Location: The Anchorage 17-19 Sir John Rogersons Quay, Dublin 2, D02 DT18 (Hybrid)
Why work with us?
We are the bank for a changing world and we aim to build positive change together:
- We are a team of colleagues who are enthusiastic about what we do and the impact our work has on our clients. We work in a highly collaborative, open-minded environment that embraces innovation and creativity
- We offer competitive remuneration and a comprehensive benefits package, including a discretionary bonus scheme, company pension contribution, comprehensive private healthcare packages, health and fitness subsidy, work-from-home subsidy, above statutory days of annual leave and numerous other benefits.
- We are strongly committed to wellbeing and work-life balance, including a 50% hybrid work model (where the role allows), paid family leave, fertility and menopause support — available to support all life stage needs.
- Equality, diversity and inclusion are at the core of our culture, and we actively promote equal opportunities through creating or being part of initiatives and programmes:
- Aspire Female Leadership Programme, provides development and exposure to high-potential women in the bank, through targeted workshops, executive coaching and formal mentoring
- Proud members of 100 Women in Finance and among the first signatories of Ireland’s Women in Finance charter
- Joined the #JamaisSansElles (Never Without Her) Charter, committing its executive committee to only join public or media events with panels of three or more speakers, if at least one of those speakers is a woman
- Development and mobility are actively encouraged. BNP Paribas’ culture is built on purposeful talent development and recognition programmes that foster engagement, inclusive leadership and continuous growth. A few of our programmes include:
- Leaders for Tomorrow, a programme that fast-tracks high-potential talent through training, development and cross-functional projects, preparing them for future leadership positions
- Local and Global Mentoring initiatives, that pair employees with senior leaders, providing staff with platforms to gain advice on career growth topics
- Ambassador Awards employee recognition scheme provides rewards to those who have embodied the Bank’s core values
- Local Experts (Champions) Programme, identifying internal subject-matter experts from specific business areas, who excel at their craft
- We are a global company operating in over 60 countries with over 180,000 employees from over 150 nationalities. In Ireland we have approximately 550 employees across Dublin and Galway, working in Corporate Institutional Banking (CIB) and BNP Paribas Securities Services (BP2S) and Greenval
Equality and Diversity
BNP Paribas is an equal opportunities employer and proudly cultivates a diverse workforce. We believe that diversity of experience enhances our service offering to clients and leads to a better working environment. We welcome applications from the best candidates regardless of age, ethnicity, gender, gender identity, nationality, disability, sexual orientation, socio-economic background, parental and caring status, or religious belief.
Our Employee Resource Groups (ERGs) play a key role in promoting diversity and inclusion through initiatives, events and advocacy programmes that foster a sense of belonging for all colleagues. In BNP Paribas Ireland, we have dedicated networks for parents and caregivers, LGBTQA+, staff from diverse cultural and religious backgrounds, alongside forums to discuss CSR and gender related topics.
Sustainable Finance
BNP Paribas continues to demonstrate the Bank’s steadfast commitment to supporting its clients in their growth ambitions by expanding market reach across assets, delivering excellence in bond markets, and showing the way in sustainable financing.
About Greenval
Greenval Insurance DAC provides motor insurance solutions tailored to the fleet operations of its sister company, Arval Group, a global leader in full-service multi-brand vehicle leasing.
Established in 2007 and wholly owned by Arval, part of the BNP Paribas Group, Greenval delivers insurance and reinsurance services across 21 European countries. Regulated by the Central Bank of Ireland, the company is authorised to provide insurance services throughout the European Union on an FOS basis.
Based in Dublin, our team brings extensive expertise across insurance, actuarial, finance, and legal disciplines, supported by significant experience in risk and claims management. As the business continues to grow, we are seeking an Insurance Account Manager to join our Underwriting and Business Development team.
Key Responsibilities
- Manage underwriting and account management for multiple insurance portfolios on a Freedom of Services (FOS) or Fronting basis.
- Respond promptly to insurance quotation requests and provide technical underwriting support and guidance.
- Conduct underwriting audits across multiple country portfolios to ensure compliance and performance standards are met.
- Oversee and manage underwriting renewals within assigned territories/countries.
- Maintain underwriting governance and oversight across a portfolio of countries.
- Develop and implement underwriting strategies aimed at improving profitability and addressing loss making portfolios through detailed analysis.
- Draft, review, and update policy wordings, underwriting guidelines, and supporting documentation.
- Prepare reports, presentations, and materials for regular business meetings and portfolio reviews.
- Support the development and execution of strategic business plans across multiple countries.
- Create presentations and marketing materials to support business development and brand promotion initiatives.
- Lead and coordinate projects relating to the launch of new insurance products and business lines.
- Provide operational and project support to the Head of Underwriting on key initiatives and business activities.
- Contribute to the development and implementation of standardised processes to improve operational efficiency and effectiveness.
- Undertake additional ad hoc duties and projects as required by the business.
Qualifications & Experience required for this role
- Relevant third-level qualification.
- Professional insurance qualification or equivalent experience, ideally with exposure to underwriting and product governance (e.g. CIP, ACII).
- Minimum 3 years’ experience within the non-life insurance sector.
- Strong understanding of the European motor insurance market.
- Experience drafting and reviewing policy wordings, particularly within the fleet motor sector, would be advantageous.
- Good commercial awareness and understanding of key insurance performance metrics.
- Strong analytical, communication, and stakeholder management skills.
- Ability to work collaboratively across cross-functional teams in a fast-paced environment.
About BNP Paribas
At BNP Paribas, we center our values on what drives the company forward. Our driving forces are:
- Agility: we want to behave more simply to embrace useful innovation and digital transformation
- Client Satisfaction: we believe that our success lies in being the customers’ and clients’ preferred choice. We seek to listen carefully to them and work closely with them
- Compliance Culture: We believe in promoting clear rules to foster a strong culture of compliance and ethics
- Openness: We promote open-minded attitudes towards our stakeholders. We aim for everyone in Group to feel included, to have their say and be empowered
Our strengths are based on four key areas:
- Stability: we build upon our solid, long-term oriented management, our diversified and integrated business model and our international footprint
- Expertise: We build upon our recognized and expanding knowledge of our teams
- Responsibility: We build upon our culture of responsibility and integrity to ever better serve the interest of our customers
- Good Place to Work: We foster a stimulating workplace where people are treated fairly and with respect
Management excellence
BNP Paribas continues to foster top-class people management practices within our strong people focused culture. BNP Paribas managers follow the Group’s Management Charter, which emphasises a positive, empowering team culture, encouraging open communication and supporting development and wellbeing.
Compliance Culture
We believe in promoting clear rules to foster a strong culture of compliance and ethics. We would expect any incoming member of staff to respect all financial security related legislation, including anti-money laundering (AML); countering the financing of terrorism (CFT); international financial sanctions and embargoes (IFS); anti-bribery and corruption (ABC); KYC; ongoing client related data screening; and transaction monitoring. BNP Paribas have clear policies on these topics which all staff are expected to familiarise themselves with upon successful entry to the Group.
Should you require any reasonable accommodation for the interview process, please let us know.
By submitting your application, you acknowledge that, should your application progress, BNP Paribas may carry out pre-employment background verification and screening checks. These may include, but are not limited to, verification of identity, employment history, qualifications, professional certifications, references, together with sanctions screening or other screening required by law, regulation or the Bank’s policies and procedures.
Job Title : Cash Customer Service – Account Manager
Business Unit : ITO
Contract type : Permanent
Location : Sandyford, Dublin (Hybrid)
Why work with us?
We are the bank for a changing world and we aim to build positive change together:
- We are a team of colleagues who are enthusiastic about what we do and the impact our work has on our clients. We work in a highly collaborative, open-minded environment that embraces innovation and creativity
- We offer competitive remuneration and a comprehensive benefits package, including a discretionary bonus scheme, company pension contribution, comprehensive private healthcare packages, health and fitness subsidy, work-from-home subsidy, above statutory days of annual leave and numerous other benefits.
- We are strongly committed to wellbeing and work-life balance, including a 50% hybrid work model (where the role allows), paid family leave, fertility and menopause support — available to support all life stage needs.
- Equality, diversity and inclusion are at the core of our culture, and we actively promote equal opportunities through creating or being part of initiatives and programmes:
- Aspire Female Leadership Programme, provides development and exposure to high-potential women in the bank, through targeted workshops, executive coaching and formal mentoring
- Proud members of 100 Women in Finance and among the first signatories of Ireland’s Women in Finance charter
- Joined the #JamaisSansElles (Never Without Her) Charter, committing its executive committee to only join public or media events with panels of three or more speakers, if at least one of those speakers is a woman
- Development and mobility are actively encouraged. BNP Paribas’ culture is built on purposeful talent development and recognition programmes that foster engagement, inclusive leadership and continuous growth. A few of our programmes include:
- Leaders for Tomorrow, a programme that fast-tracks high-potential talent through training, development and cross-functional projects, preparing them for future leadership positions
- Local and Global Mentoring initiatives, that pair employees with senior leaders, providing staff with platforms to gain advice on career growth topics
- Ambassador Awards employee recognition scheme provides rewards to those who have embodied the Bank’s core values
- Local Experts (Champions) Programme, identifying internal subject-matter experts from specific business areas, who excel at their craft
- We are a global company operating in over 60 countries with over 180,000 employees from over 150 nationalities. In Ireland we have approximately 550 employees across Dublin and Galway, working in Corporate Institutional Banking (CIB) and BNP Paribas Securities Services (2S) and Greenval
Equality and Diversity
BNP Paribas is an equal opportunities employer and proudly cultivates a diverse workforce. We believe that diversity of experience enhances our service offering to clients and leads to a better working environment. We welcome applications from the best candidates regardless of age, ethnicity, gender, gender identity, nationality, disability, sexual orientation, socio-economic background, parental and caring status, or religious belief.
Our Employee Resource Groups (ERGs) play a key role in promoting diversity and inclusion through initiatives, events and advocacy programmes that foster a sense of belonging for all colleagues. In BNP Paribas Ireland, we have dedicated networks for parents and caregivers, LGBTQA+, staff from diverse cultural and religious backgrounds, alongside forums to discuss CSR and gender related topics.
Sustainable Finance
BNP Paribas continues to demonstrate the Bank’s steadfast commitment to supporting its clients in their growth ambitions by expanding market reach across assets, delivering excellence in bond markets, and showing the way in sustainable financing.
Role:
Mission:
- Act as a point of contact for a select group of BNPP clients
- Deliver and ensure high quality of service, support and client satisfaction.
- Play a key role in understanding the client’s business and become an advisor to evolve the clients Cash Management setup
Objectives:
- To provide the best client satisfaction possible
- Maintain the high-level standards of excellence expected of BNPP Cash Management Servicing
Key Responsibilities:
To ensure a customer-experience driven daily servicing:
- Offer a positive experience to the client
- Understand client requirements to simplify requests in coordination with all business partners and internal teams
Manage the client’s pain points:
- Ensure coordination of all stakeholders to solve any Cash Management related projects Provide end-to-end support of electronic channel solutions in close collaboration with the local & transversal team:
- Host high-quality training sessions (via MS Teams or face-to-face) to clients on the usage of the bank’s proprietary online banking platform to ensure autonomy of users and reduce the number of day-to-day queries thereafter
- Provide expert and informed guidance to clients on testing of payment files from a formatting, payment scheme and regulatory perspective, troubleshooting and resolving any failures
- Continually evolve knowledge of the E-Banking tool in line with product enhancements and regulatory change
Support Cash Management Sales:
- Participate in meetings with prospective clients alongside Front Office teams and Head of Cash Management to present the bank’s proprietary online banking platform and act as point of reference/expertise on all matters relating to the bank’s e-channels product suite
- Raise product development or improvement suggestions, as well as sharing feedback from clients on the bank’s CM product offering
- Create and continuously update a client product and services map of current services, technical setup and key internal and external stakeholders
Qualifications & Experience required for this role:
- Excellent analytical and problem-solving skills
- Excellent communication skills both verbal and written
- Ability to communicate in English (fluently) and any other language is a plus
- Be customer experience driven
- Excellent organizational skills and time management skills
- Ability to take initiative
- Ability to work as a team and share information with colleagues
- Be proactive and continuously improve your knowledge of Cash Management products
About BNP Paribas
At BNP Paribas, we center our values on what drives the company forward. Our driving forces are:
- Agility: we want to behave more simply to embrace useful innovation and digital transformation
- Client Satisfaction: we believe that our success lies in being the customers’ and clients’ preferred choice. We seek to listen carefully to them and work closely with them
- Compliance Culture: We believe in promoting clear rules to foster a strong culture of compliance and ethics
- Openness: We promote open-minded attitudes towards our stakeholders. We aim for everyone in Group to feel included, to have their say and be empowered
Our strengths are based on four key areas:
- Stability: we build upon our solid, long-term oriented management, our diversified and integrated business model and our international footprint
- Expertise: We build upon our recognized and expanding knowledge of our teams
- Responsibility: We build upon our culture of responsibility and integrity to ever better serve the interest of our customers
- Good Place to Work: We foster a stimulating workplace where people are treated fairly and with respect
Management excellence
BNP Paribas continues to foster top-class people management practices within our strong people focused culture. BNP Paribas managers follow the Group’s Management Charter, which emphasises a positive, empowering team culture, encouraging open communication and supporting development and wellbeing.
Compliance Culture
We believe in promoting clear rules to foster a strong culture of compliance and ethics. We would expect any incoming member of staff to respect all financial security related legislation, including anti-money laundering (AML); countering the financing of terrorism (CFT); international financial sanctions and embargoes (IFS); anti-bribery and corruption (ABC); KYC; ongoing client related data screening; and transaction monitoring. BNP Paribas have clear policies on these topics which all staff are expected to familiarise themselves with upon successful entry to the Group.
Should you require any reasonable accommodation for the interview process, please let us know.
By submitting your application, you acknowledge that, should your application progress, BNP Paribas may carry out pre-employment background verification and screening checks. These may include, but are not limited to, verification of identity, employment history, qualifications, professional certifications, references, together with sanctions screening or other screening required by law, regulation or the Bank’s policies and procedures.
Job Title : Cash Management Implementation Manager NBFI
Business Unit : Global Banking
Contract type : permanent
Location : Sandyford, Dublin (Hybrid)
Why work with us?
We are the bank for a changing world and we aim to build positive change together:
- We are a team of colleagues who are enthusiastic about what we do and the impact our work has on our clients. We work in a highly collaborative, open-minded environment that embraces innovation and creativity
- We offer competitive remuneration and a comprehensive benefits package, including a discretionary bonus scheme, company pension contribution, comprehensive private healthcare packages, health and fitness subsidy, work-from-home subsidy, above statutory days of annual leave and numerous other benefits.
- We are strongly committed to wellbeing and work-life balance, including a 50% hybrid work model (where the role allows), paid family leave, fertility and menopause support — available to support all life stage needs.
- Equality, diversity and inclusion are at the core of our culture, and we actively promote equal opportunities through creating or being part of initiatives and programmes:
- Aspire Female Leadership Programme, provides development and exposure to high-potential women in the bank, through targeted workshops, executive coaching and formal mentoring
- Proud members of 100 Women in Finance and among the first signatories of Ireland’s Women in Finance charter
- Joined the #JamaisSansElles (Never Without Her) Charter, committing its executive committee to only join public or media events with panels of three or more speakers, if at least one of those speakers is a woman
- Development and mobility are actively encouraged. BNP Paribas’ culture is built on purposeful talent development and recognition programmes that foster engagement, inclusive leadership and continuous growth. A few of our programmes include:
- Leaders for Tomorrow, a programme that fast-tracks high-potential talent through training, development and cross-functional projects, preparing them for future leadership positions
- Local and Global Mentoring initiatives, that pair employees with senior leaders, providing staff with platforms to gain advice on career growth topics
- Ambassador Awards employee recognition scheme provides rewards to those who have embodied the Bank’s core values
- Local Experts (Champions) Programme, identifying internal subject-matter experts from specific business areas, who excel at their craft
- We are a global company operating in over 60 countries with over 180,000 employees from over 150 nationalities. In Ireland we have approximately 550 employees across Dublin and Galway, working in Corporate Institutional Banking (CIB) and BNP Paribas Security Services (BP2S) and Greenval
Equality and Diversity
BNP Paribas is an equal opportunities employer and proudly cultivates a diverse workforce. We believe that diversity of experience enhances our service offering to clients and leads to a better working environment. We welcome applications from the best candidates regardless of age, ethnicity, gender, gender identity, nationality, disability, sexual orientation, socio-economic background, parental and caring status, or religious belief.
Our Employee Resource Groups (ERGs) play a key role in promoting diversity and inclusion through initiatives, events and advocacy programmes that foster a sense of belonging for all colleagues. In BNP Paribas Ireland, we have dedicated networks for parents and caregivers, LGBTQA+, staff from diverse cultural and religious backgrounds, alongside forums to discuss CSR and gender related topics.
Sustainable Finance
BNP continues to demonstrate the Bank’s steadfast commitment to supporting its clients in their growth ambitions by expanding market reach across assets, delivering excellence in bond markets, and showing the way in sustainable financing.
Role
- Advise and design the most appropriate cash management solution that best meets the requirements of Non-Bank Financial Institution clients (NBFIs).
- Guarantee the delivery of cash management solutions in accordance with the solution contents and within the agreed timeframe.
- Take ownership of the implementation onboarding process and ensure implementation requests are allocated to the correct team.
- Manage and coordinate the implementation of products and services of local and multi-country deals, according to the dedicated methodology.
- Proactively lead project planning and communication between client and internal resources to drive client satisfaction.
- Provide sales advisory support.
- Identify and transform Cash Management business development opportunities with a defined portfolio of NBFI clients.
- Work on ad-hoc business development initiatives contributing to business revenue growth.
Key Responsibilities
- On boarding, Project Planning and Management
- Understand and challenge the client’s business requirements.
- Act as a single point of contact for the client, manage projects from scoping to delivery.
- Moderate and/or lead any cash management solution design workshops.
- Coordinate and organize all BNP Paribas stakeholders (Products, Coverage, Legal, Operational teams) in a timely manner.
- Project organization, lead project committees, define and update project documentation.
- Actively participate in RFPs and/or client presentations.
- Identify additional business opportunities during the client sales and implementation process.
- Report achievements and issues to management and input the relevant items in the internal project reporting tool.
- Provide clients with satisfaction surveys and ensure implementation feedback on completion of each project.
- Develop a close relationship and understanding with a portfolio selected of NBFI clients chosen in coordination with the global Coverage and Cash Management client targeting strategy.
Qualifications & Experience required for this role
- Understanding of BNPP Group Organization
- Excellent technical knowledge of payment/reporting file formats, e.g. ISO20022 (pain and camt), SWIFT (MT101, MT940/942), Local Channel
- Strong understanding of different types of domestic and cross-border cash management and liquidity management products
- Proven track record of working autonomously and managing multi country, complex cash management projects
- Good understanding of domestic and cross-border payments types, e.g. ACH vs RTGS, settlement processes and methods
- Understanding of Cash Management risks and procedures associated with NBFI clients
- Experience using project management methodology (problem clarification, meeting organization, presentation, reporting, IS9001 certified an advantage)
- Proven track record dealing with KYC related topics, specifically in relation to NBFI clients. PSP clients experience an advantage.
- Show an understanding and strong technical competency regarding the drafting of various types of legal documentation.
- Proficient in the use of Microsoft Office
About BNP Paribas
At BNP Paribas, we center our values on what drives the company forward. Our driving forces are:
- Agility: we want to behave more simply to embrace useful innovation and digital transformation
- Client Satisfaction: we believe that our success lies in being the customers’ and clients’ preferred choice. We seek to listen carefully to them and work closely with them
- Compliance Culture: We believe in promoting clear rules to foster a strong culture of compliance and ethics
- Openness: We promote open-minded attitudes towards our stakeholders. We aim for everyone in Group to feel included, to have their say and be empowered
Our strengths are based on four key areas:
- Stability: we build upon our solid, long-term oriented management, our diversified and integrated business model and our international footprint
- Expertise: We build upon our recognized and expanding knowledge of our teams
- Responsibility: We build upon our culture of responsibility and integrity to ever better serve the interest of our customers
- Good Place to Work: We foster a stimulating workplace where people are treated fairly and with respect
Management excellence
BNP continues to foster top-class people management practices within our strong people focused culture. BNP Paribas managers follow the Group’s Management Charter, which emphasises a positive, empowering team culture, encouraging open communication and supporting development and wellbeing.
Compliance Culture
We believe in promoting clear rules to foster a strong culture of compliance and ethics. We would expect any incoming member of staff to respect all financial security related legislation, including anti-money laundering (AML); countering the financing of terrorism (CFT); international financial sanctions and embargoes (IFS); anti-bribery and corruption (ABC); KYC; ongoing client related data screening; and transaction monitoring. BNP Paribas have clear policies on these topics which all staff are expected to familiarise themselves with upon successful entry to the Group.
Should you require any reasonable accommodation for the interview process, please let us know.
By submitting your application, you acknowledge that, should your application progress, BNP Paribas may carry out pre-employment background verification and screening checks. These may include, but are not limited to, verification of identity, employment history, qualifications, professional certifications, references, together with sanctions screening or other screening required by law, regulation or the Bank’s policies and procedures.
Due to an increase in business and continued expansion, we are looking for a highly motivated, experienced and enthusiastic Chartered Surveyor to join our Professional Services team. Reporting to the Executive Director & Head of Professional Services, the ideal candidate will work on a full range of professional services mandates including Valuations, rent reviews, rating and general lease advisory instructions.
This role will provide an exciting opportunity for a result-oriented, dynamic and hard-working individual who is ambitious and wishes to progress his/her career in Europe’s leading commercial real estate consultancy.
Main responsibilities will include but are not limited to:
- Corporate Real Estate and related areas including rent reviews and lease renewal negotiations;
- Working alongside the Executive Director & Head of Professional Services with the valuation engagements, negotiations, inspections on all types of commercial property & land;
- Achieving fee earning targets, commensurate with role;
- Adhering and contributing to pre due diligence activities, in line with the Group Policies and Procedures;
- Understanding the team targets, and what generates revenue and makes profits;
- Creating robust well considered, accurate valuations and reports;
- Undertaking personal developmental activities to broaden experience and knowledge, including CPD;
- Actively promoting and developing the profile of the Professional Services team externally and internally, within the wider BNP Paribas business;
- Provide accurate information to the Managing Director and Executive Directors as required;
- Liaising with other key departments to cross sell clients and related services;
- Contribute to other colleagues’ (Surveyor and Graduates) development
- Assisting in research and market intelligence activities;
- Any other responsibilities commensurate with experience;
Qualifications and experience
- Educated to degree level
- MSCSI/MRICS qualified
- 1 to 2 years post qualification (MRICS) with proven experience in commercial real estate
- RICS Registered Valuer
- PSRA Licence Holder
- Trained in Argus Enterprise or similar
- Proven experience with rent reviews and lease renewal negotiations
- Proven experience of undertaking Red Book compliant valuations and reports
- Full clean driving licence with access to a car
Soft skills & Technical skills
- Ability to communicate and integrate effectively at all levels of the organisation
- Possess strong technical skills and be proficient in the use of the Microsoft package including Word, Excel, Powerpoint Excel and Argus Enterprise
- Ability to establish and maintain good relationships with existing and potential clients
- Strong organisational and time management skills
- Excellent communications skills. It is an essential requirement of the role that the successful candidate is fluent in English, both spoken and written;
- Excellent attention to detail
Job Title : Head of Aviation KYC Onboarding Premium Services
Business Unit : ITO Client Admin
Contract Type : Permanent
Location : Sandyford, Dublin (Hybrid)
Why work with us?
We are the bank for a changing world and we aim to build positive change together:
- We are a team of colleagues who are enthusiastic about what we do and the impact our work has on our clients. We work in a highly collaborative, open-minded environment that embraces innovation and creativity
- We offer competitive remuneration and a comprehensive benefits package, including a discretionary bonus scheme, company pension contribution, comprehensive private healthcare packages, health and fitness subsidy, work-from-home subsidy, above statutory days of annual leave and numerous other benefits.
- We are strongly committed to wellbeing and work-life balance, including a 50% hybrid work model (where the role allows), paid family leave, fertility and menopause support — available to support all life stage needs.
- Equality, diversity and inclusion are at the core of our culture, and we actively promote equal opportunities through creating or being part of initiatives and programmes:
- Aspire Female Leadership Programme, provides development and exposure to high-potential women in the bank, through targeted workshops, executive coaching and formal mentoring
- Proud members of 100 Women in Finance and among the first signatories of Ireland’s Women in Finance charter
- Joined the #JamaisSansElles (Never Without Her) Charter, committing its executive committee to only join public or media events with panels of three or more speakers, if at least one of those speakers is a woman
- Development and mobility are actively encouraged. BNP Paribas’ culture is built on purposeful talent development and recognition programmes that foster engagement, inclusive leadership and continuous growth. A few of our programmes include:
- Leaders for Tomorrow, a programme that fast-tracks high-potential talent through training, development and cross-functional projects, preparing them for future leadership positions
- Local and Global Mentoring initiatives, that pair employees with senior leaders, providing staff with platforms to gain advice on career growth topics
- Ambassador Awards employee recognition scheme provides rewards to those who have embodied the Bank’s core values
- Local Experts (Champions) Programme, identifying internal subject-matter experts from specific business areas, who excel at their craft
- We are a global company operating in over 60 countries with over 180,000 employees from over 150 nationalities. In Ireland we have approximately 550 employees across Dublin and Galway, working in Corporate Institutional Banking (CIB) and BNP Paribas Securities Services (BP2S) and Greenval
Equality and Diversity
BNP Paribas is an equal opportunities employer and proudly cultivates a diverse workforce. We believe that diversity of experience enhances our service offering to clients and leads to a better working environment. We welcome applications from the best candidates regardless of age, ethnicity, gender, gender identity, nationality, disability, sexual orientation, socio-economic background, parental and caring status, or religious belief.
Our Employee Resource Groups (ERGs) play a key role in promoting diversity and inclusion through initiatives, events and advocacy programmes that foster a sense of belonging for all colleagues. In BNP Paribas Ireland, we have dedicated networks for parents and caregivers, LGBTQA+, staff from diverse cultural and religious backgrounds, alongside forums to discuss CSR and gender related topics.
Sustainable Finance
BNP Paribas continues to demonstrate the Bank’s steadfast commitment to supporting its clients in their growth ambitions by expanding market reach across assets, delivering excellence in bond markets, and showing the way in sustainable financing.
Role
The Head of Aviation KYC Onboarding Premium Services reports hierarchically to the Head of Client Admin, while having a strategic reporting to the Head of the Aviation Support Hub.
This position is Client Facing, working in collaboration with the Business Line to provide an efficient Onboarding & Account Opening Service. This is a leadership position, heading a dynamic team of KYC analysts and Co-ordinators with the mission to open Accounts and Banking Services for the Aviation Sector Clients and SPVs as a Premium Service which provides for a max 10 Day Full-Service Onboarding.
Key Responsibilities
Creating an Onboarding Partnership with the Clients:
- Provide a Client Centric KYC Onboarding premium service for Aviation clients
- Build and maintain strong relationships with aviation clients, meeting them in-person and virtually
Presenting to Senior Mgt – Performance Metrics demonstrating Success & Opportunities:
- Develop and present performance metrics and improvement opportunities to senior management
- Design and maintain dashboards, governance forums and regular reporting to ensure senior‑level visibility.
- Ensure management and escalation of operational issues impacting production
- Provide timely resolution of issues and appropriate senior management visibility
Management of Co-ordination the KYC Onboardings End-2-End:
- Ensure Management & Anticipation of the KYC Onboarding Pipeline
- Develop and maintain strong working relationships with internal stakeholders and key partners such as Compliance/ Financial Security, Legal, Risk, Front Office, Credit, and other Due Diligence teams, both locally and at an EMEA and Group level
Continuous Improvement:
- Identify policy gaps, propose enhancements and drive implementation across the team.
Developing a High Performing Team:
- Manage the day-to-day of the Aviation KYC Onboarding team
- Ensure staff receive comprehensive training on processes, regulatory requirements and internal policies.
- Set clear performance objectives, monitor outcomes and provide ongoing coaching.
- Foster a collaborative, ownership‑driven culture that embraces continuous improvement.
Qualifications & Experience required for this role
- In-depth understanding of KYC and due-diligence processes
- Autonomous decision making under pressure and tight deadlines.
- Excellent oral and written communication; confident presenter to senior stakeholders.
- Strong leadership, organisational and delegation skills.
- High proficiency in MS Office (Excel, PowerPoint, Word, Outlook).
- Acute attention to detail and a methodical work style.
- Cultural awareness, ability to work effectively with diverse client populations
- Proven client service orientation.
- Knowledge of aviation industry practices (advantage)
About BNP Paribas
At BNP Paribas, we center our values on what drives the company forward. Our driving forces are:
- Agility: we want to behave more simply to embrace useful innovation and digital transformation
- Client Satisfaction: we believe that our success lies in being the customers’ and clients’ preferred choice. We seek to listen carefully to them and work closely with them
- Compliance Culture: We believe in promoting clear rules to foster a strong culture of compliance and ethics
- Openness: We promote open-minded attitudes towards our stakeholders. We aim for everyone in Group to feel included, to have their say and be empowered
Our strengths are based on four key areas:
- Stability: we build upon our solid, long-term oriented management, our diversified and integrated business model and our international footprint
- Expertise: We build upon our recognized and expanding knowledge of our teams
- Responsibility: We build upon our culture of responsibility and integrity to ever better serve the interest of our customers
- Good Place to Work: We foster a stimulating workplace where people are treated fairly and with respect
Management excellence
BNP Paribas continues to foster top-class people management practices within our strong people focused culture. BNP Paribas managers follow the Group’s Management Charter, which emphasises a positive, empowering team culture, encouraging open communication and supporting development and wellbeing.
Compliance Culture
We believe in promoting clear rules to foster a strong culture of compliance and ethics. We would expect any incoming member of staff to respect all financial security related legislation, including anti-money laundering (AML); countering the financing of terrorism (CFT); international financial sanctions and embargoes (IFS); anti-bribery and corruption (ABC); KYC; ongoing client related data screening; and transaction monitoring. BNP Paribas have clear policies on these topics which all staff are expected to familiarise themselves with upon successful entry to the Group.
Should you require any reasonable accommodation for the interview process, please let us know.
By submitting your application, you acknowledge that, should your application progress, BNP Paribas may carry out pre-employment background verification and screening checks. These may include, but are not limited to, verification of identity, employment history, qualifications, professional certifications, references, together with sanctions screening or other screening required by law, regulation or the Bank’s policies and procedures.