Job Title: Onboarding Specialist

Business Unit: ITO Client Admin

Contract Type: Permanent

Location: Sandyford, Dublin (Hybrid)

Why work with us?

We are the bank for a changing world and we aim to build positive change together:

Equality and Diversity

BNP Paribas is an equal opportunities employer and proudly cultivates a diverse workforce. We believe that diversity of experience enhances our service offering to clients and leads to a better working environment. We welcome applications from the best candidates regardless of age, ethnicity, gender, gender identity, nationality, disability, sexual orientation, socio-economic background, parental and caring status, or religious belief. 

Our Employee Resource Groups (ERGs) play a key role in promoting diversity and inclusion through initiatives, events and advocacy programmes that foster a sense of belonging for all colleagues. In BNP Paribas Ireland, we have dedicated networks for parents and caregivers, LGBTQA+, staff from diverse cultural and religious backgrounds, alongside forums to discuss CSR and gender related topics. 

Sustainable Finance 

BNP Paribas continues to demonstrate the Bank’s steadfast commitment to supporting its clients in their growth ambitions by expanding market reach across assets, delivering excellence in bond markets, and showing the way in sustainable financing.

Role

The Onboarding Specialist reports hierarchically to the Head of Aviation Onboarding & KYC Services and is part of the CIB ITO Client Admin (CEFS) department.  

The specialist serves as the primary contact for Aviation clients, delivering a high‑quality “Ready2Bank” service to the Client. Working closely with the Aviation Support Team, the role is client‑facing. It provides a premium Onboarding and Account Opening service with accelerated deadlines (5-10 days), to meet the Aviation Business requirements. This includes end to end KYC for clients, Screening and Co-ordinating the Account Opening and E-Banking setup, all in line with all relevant Group policies and Business standard operating procedures. 

Key Responsibilities

Main responsibilities include being the SPOC for the Client, performing the KYC & E2E co-ordination of A/c opening and EBanking activation. The responsibilities can be seen as follows:   

End-to-End Coordination:

KYC Execution:

• Data Officer : Serve as a dedicated due‑diligence officer, responsible for gathering and consolidating data and documentation to build complete Know‑Your‑Client (KYC) files, for both prospective and existing clients and encoding all information and documentation into the KYC tool.
• Senior KYC Officer (aka SKYCO) : Check the overall file as a first level of control and coordinate with compliance and other CIB sites to facilitate escalations for higher risk situations. SKYCOs also act as Investigators to analyse, perform additional screening and investigations where necessary and assist with CAC (client acceptance committee) preparation where required.
• Screening : Responsible for detecting the presence of PEPs, sanctions or adverse information likely to impact the risks attached to a business relationship, in compliance with the internal policies and procedures.

Account Opening & E-Banking Activation:
This is a co-ordination role as opposes to an execution role. The role here is to trigger the openings / activations follow-up and ensure the timely communication with the Client.

• Account Opening : Coordinate with the Account Opening Team to expedite account opening, ensuring that any blocks or issues are cleared swiftly.
• Connexis Cash : Work with the Cash Management Servicing team to fast‑track e‑banking access and arrange user training.

Qualifications & Experience required for this role

About BNP Paribas 

At BNP Paribas, we center our values on what drives the company forward. Our driving forces are:

Our strengths are based on four key areas:

Management excellence

BNP Paribas continues to foster top-class people management practices within our strong people focused culture. BNP Paribas managers follow the Group’s Management Charter, which emphasises a positive, empowering team culture, encouraging open communication and supporting development and wellbeing. 

Compliance Culture

We believe in promoting clear rules to foster a strong culture of compliance and ethics.  We would expect any incoming member of staff to respect all financial security related legislation, including anti-money laundering (AML); countering the financing of terrorism (CFT); international financial sanctions and embargoes (IFS); anti-bribery and corruption (ABC); KYC; ongoing client related data screening; and transaction monitoring.  BNP Paribas have clear policies on these topics which all staff are expected to familiarise themselves with upon successful entry to the Group.

Should you require any reasonable accommodation for the interview process, please let us know. 

By submitting your application, you agree to BNP Paribas completing a background check and screening in advance of any potential offer being made.

Job Title: Custody Tax Account Manager

Business Unit: Clearance & Custody

Contract Type: Permanent

Location: Sandyford, Dublin (Hybrid) 

• We are a team of colleagues who are enthusiastic about what we do and the impact our work has on our clients. We work in a highly collaborative, open-minded environment that embraces innovation and creativity

• We offer competitive remuneration and a comprehensive benefits package, including a discretionary bonus scheme, company pension contribution, comprehensive private healthcare packages, health and fitness subsidy, work-from-home subsidy, above statutory days of annual leave and numerous other benefits.
• We are strongly committed to wellbeing and work-life balance, including a 50% hybrid work model (where the role allows), paid family leave, fertility and menopause support — available to support all life stage needs.
• Equality, diversity and inclusion are at the core of our culture, and we actively promote equal opportunities through creating or being part of initiatives and programmes:  
• Aspire Female Leadership Programme, provides development and exposure to high-potential women in the bank, through targeted workshops, executive coaching and formal mentoring
• Proud members of 100 Women in Finance and among the first signatories of Ireland’s Women in Finance charter
• Joined the #JamaisSansElles (Never Without Her) Charter, committing its executive committee to only join public or media events with panels of three or more speakers, if at least one of those speakers is a woman
• Development and mobility are actively encouraged. BNP Paribas’ culture is built on purposeful talent development and recognition programmes that foster engagement, inclusive leadership and continuous growth. A few of our programmes include:
• Leaders for Tomorrow, a programme that fast-tracks high-potential talent through training, development and cross-functional projects, preparing them for future leadership positions 
• Local and Global Mentoring initiatives, that pair employees with senior leaders, providing staff with platforms to gain advice on career growth topics
• Ambassador Awards employee recognition scheme provides rewards to those who have embodied the Bank’s core values
• Local Experts (Champions) Programme, identifying internal subject-matter experts from specific business areas, who excel at their craft 
• We are a global company operating in over 60 countries with over 180,000 employees from over 150 nationalities. In Ireland we have approximately 550 employees across Dublin and Galway, working in Corporate Institutional Banking (CIB) and BNP Paribas Security Services (BP2S) and Greenval

• Be the local point of contact within the CCS department for queries and issues relating to fiscal documentation and the application of tax conventions to Clients’ assets and accounts. 
• Manage proactively fiscal documentation on Client accounts (tax relief at source and tax reclaim). 
• Work closely with the tax Hub in order to ensure high quality level of service is consistently delivered within the defined framework of the SLA. 
• Manage operational impacts of local market changes communicated by the Hub via Market and Client updates.

• Be the local point of contact within the CCS department for queries and issues relating to fiscal documentation and the application of tax conventions to Clients’ assets and accounts by building a database of up to date information received from the Hub (tax matrices, processes etc) and by maintaining the tax procedure up to date. 
• Manage proactively fiscal documentation on Client accounts having subscribed to the ‘Tax Pack’ offer, ensuring required forms are promptly completed and submitted, account set up is correct, renewal of documents prior to expiry. 
• Work closely with the tax Hub and Product in order to ensure high quality level of service is consistently delivered within the defined framework of the SLA, with active participation in regular service calls held with the Hub and formalised via a log. Escalation to team manager of recurrent or sensitive issues. 
• Resolve all operational queries and issues raised by the Client and acknowledge the queries within 24 hours of receipt. If the query takes longer than 24 hours to resolve ensure proper and regular communication and follow up with Client until resolution. 
• Manage operational impacts of local market changes communicated by the Hub via Market and Client updates. Understand the content of the communications, challenging the hub where necessary, be the driver behind implementing changes in coordination with the Hub, local Client Account Management team and the Client. 
• Monitor closely the breaks on the Luxembourg tax pivot accounts, ensure all breaks are fully justified by the Hub. 
• Oversight on our DUAL and Hub office team based in Portugal

• 3 years minimum experience in the securities services business, demonstrating good in-depth technical knowledge of global custody flows and products. Good knowledge of tax processing and fiscal documentation considered as an advantage
• Client service orientated with strong interpersonal and communication skills with the ability to deal with intermediaries and colleagues at all levels
• Excellent organization skills with the ability to efficiently manage time, rank priorities and respect deadlines
• Demonstrate autonomy, with the ability to take initiatives in order to improve process flows
• Fluent English, French or another European language considered as an advantage.

• Agility: we want to behave more simply to embrace useful innovation and digital transformation
• Client Satisfaction: we believe that our success lies in being the customers’ and clients’ preferred choice. We seek to listen carefully to them and work closely with them
• Compliance Culture: We believe in promoting clear rules to foster a strong culture of compliance and ethics
• Openness: We promote open-minded attitudes towards our stakeholders. We aim for everyone in Group to feel included, to have their say and be empowered

• Stability: we build upon our solid, long-term oriented management, our diversified and integrated business model and our international footprint
• Expertise: We build upon our recognized and expanding knowledge of our teams
• Responsibility: We build upon our culture of responsibility and integrity to ever better serve the interest of our customers
• Good Place to Work: We foster a stimulating workplace where people are treated fairly and with respect

• We are a team of colleagues who are enthusiastic about what we do and the impact our work has on our clients. We work in a highly collaborative, open-minded environment that embraces innovation and creativity

• We offer competitive remuneration and a comprehensive benefits package, including a discretionary bonus scheme, company pension contribution, comprehensive private healthcare packages, health and fitness subsidy, work-from-home subsidy, above statutory days of annual leave and numerous other benefits.
• We are strongly committed to wellbeing and work-life balance, including a 50% hybrid work model (where the role allows), paid family leave, fertility and menopause support — available to support all life stage needs.
• Equality, diversity and inclusion are at the core of our culture, and we actively promote equal opportunities through creating or being part of initiatives and programmes:  
• Aspire Female Leadership Programme, provides development and exposure to high-potential women in the bank, through targeted workshops, executive coaching and formal mentoring
• Proud members of 100 Women in Finance and among the first signatories of Ireland’s Women in Finance charter
• Joined the #JamaisSansElles (Never Without Her) Charter, committing its executive committee to only join public or media events with panels of three or more speakers, if at least one of those speakers is a woman
• Development and mobility are actively encouraged. BNP Paribas’ culture is built on purposeful talent development and recognition programmes that foster engagement, inclusive leadership and continuous growth. A few of our programmes include:
• Leaders for Tomorrow, a programme that fast-tracks high-potential talent through training, development and cross-functional projects, preparing them for future leadership positions 
• Local and Global Mentoring initiatives, that pair employees with senior leaders, providing staff with platforms to gain advice on career growth topics
• Ambassador Awards employee recognition scheme provides rewards to those who have embodied the Bank’s core values
• Local Experts (Champions) Programme, identifying internal subject-matter experts from specific business areas, who excel at their craft 
• We are a global company operating in over 60 countries with over 180,000 employees from over 150 nationalities. In Ireland we have approximately 550 employees across Dublin and Galway, working in Corporate Institutional Banking (CIB) and BNP Paribas Security Services (BP2S) and Greenval

• Provide a Client Centric KYC Onboarding premium service for Aviation clients
• Build and maintain strong relationships with aviation clients, meeting them in-person and virtually

• Develop and present performance metrics and improvement opportunities to senior management
• Design and maintain dashboards, governance forums and regular reporting to ensure senior‑level visibility.
• Ensure management and escalation of operational issues impacting production
• Provide timely resolution of issues and appropriate senior management visibility

• Ensure Management & Anticipation of the KYC Onboarding Pipeline
• Develop and maintain strong working relationships with internal stakeholders and key partners such as Compliance/ Financial Security, Legal, Risk, Front Office, Credit, and other Due Diligence teams, both locally and at an EMEA and Group level

• Identify policy gaps, propose enhancements and drive implementation across the team.

• Manage the day-to-day of the Aviation KYC Onboarding team
• Ensure staff receive comprehensive training on processes, regulatory requirements and internal policies.
• Set clear performance objectives, monitor outcomes and provide ongoing coaching.
• Foster a collaborative, ownership‑driven culture that embraces continuous improvement.

• In-depth understanding of KYC and due-diligence processes
• Autonomous decision making under pressure and tight deadlines.
• Excellent oral and written communication; confident presenter to senior stakeholders.
• Strong leadership, organisational and delegation skills.
• High proficiency in MS Office (Excel, PowerPoint, Word, Outlook).
• Acute attention to detail and a methodical work style.
• Cultural awareness, ability to work effectively with diverse client populations 
• Proven client service orientation.
• Knowledge of aviation industry practices (advantage)

• Agility: we want to behave more simply to embrace useful innovation and digital transformation
• Client Satisfaction: we believe that our success lies in being the customers’ and clients’ preferred choice. We seek to listen carefully to them and work closely with them
• Compliance Culture: We believe in promoting clear rules to foster a strong culture of compliance and ethics
• Openness: We promote open-minded attitudes towards our stakeholders. We aim for everyone in Group to feel included, to have their say and be empowered

• Stability: we build upon our solid, long-term oriented management, our diversified and integrated business model and our international footprint
• Expertise: We build upon our recognized and expanding knowledge of our teams
• Responsibility: We build upon our culture of responsibility and integrity to ever better serve the interest of our customers
• Good Place to Work: We foster a stimulating workplace where people are treated fairly and with respect

Job Title: Transversal Global Process Owner – ETF

Business Unit: Client Delivery Operations

Contract Type: Permanent

Why work with us?

We are the bank for a changing world and we aim to build positive change together:

Equality and Diversity

BNP Paribas is an equal opportunities employer and proudly cultivates a diverse workforce. We believe that diversity of experience enhances our service offering to clients and leads to a better working environment. We welcome applications from the best candidates regardless of age, ethnicity, gender, gender identity, nationality, disability, sexual orientation, socio-economic background, parental and caring status, or religious belief. 

Our Employee Resource Groups (ERGs) play a key role in promoting diversity and inclusion through initiatives, events and advocacy programmes that foster a sense of belonging for all colleagues. In BNP Paribas Ireland, we have dedicated networks for parents and caregivers, LGBTQA+, staff from diverse cultural and religious backgrounds, alongside forums to discuss CSR and gender related topics. 

Sustainable Finance 

BNP Paribas continues to demonstrate the Bank’s steadfast commitment to supporting its clients in their growth ambitions by expanding market reach across assets, delivering excellence in bond markets, and showing the way in sustainable financing.

The ETF Transversal GPO is required to work in strong coordination with the Global Heads of Operations /GPOs, Client Lines, Products & Solutions units, ensuring consistent full end to end model across processes (inclusive but not limited to MO, TA, FA, Custody, Collateral..).

The role will suit an experienced operational leader with a proven track record in managing ETF operations across multiple domiciles. You will have strong knowledge of core activities, Transfer agency and fund accounting specific to ETFs along with expert knowledge on all

activities across the E2E value chain. A key part of the role will be developing our operating model in line with market evolution, regulation and client needs. You will be a key partner to our Product & Solution teams as we continue to develop our product offer for our clients and prospects. Our 2030 plans will see substantial growth our ETF servicing business requiring a scaleable and industrial model to support our current & future needs.

Key Responsibilities

Operational Change & Efficiency

About BNP Paribas  

At BNP Paribas, we center our values on what drives the company forward. Our driving forces are:

Our strengths are based on four key areas:

Management excellence

BNP Paribas continues to foster top-class people management practices within our strong people focused culture. BNP Paribas managers follow the Group’s Management Charter, which emphasises a positive, empowering team culture, encouraging open communication and supporting development and wellbeing. 

Compliance Culture

We believe in promoting clear rules to foster a strong culture of compliance and ethics.  We would expect any incoming member of staff to respect all financial security related legislation, including anti-money laundering (AML); countering the financing of terrorism (CFT); international financial sanctions and embargoes (IFS); anti-bribery and corruption (ABC); KYC; ongoing client related data screening; and transaction monitoring.  BNP Paribas have clear policies on these topics which all staff are expected to familiarise themselves with upon successful entry to the Group.

Should you require any reasonable accommodation for the interview process, please let us know. 

By submitting your application, you agree to BNP Paribas completing a background check and screening in advance of any potential offer being made.