Job Title: Claims Coordinator

Business Unit: Insurance – Greenval 

Contract Type: Permanent 

Location: The Anchorage Sir John Rogerson Quay Dublin 2 (Hybrid)

About BNP Paribas

At BNP Paribas, we center our values on what drives the company forward. Our driving forces are Agility, Client Satisfaction, Compliance Culture and Openness.

• Agility: we want to behave more simply to embrace useful innovation and digital transformation. 
• Client Satisfaction: we believe that our success lies in being the customers’ and clients’ preferred choice.
• Compliance Culture: we believe in promoting clear rules to foster a strong culture of compliance and ethics 
• Openness: we promote open-minded attitudes towards our stakeholders. We aim for everyone in Group to feel included, to have their say and be empowered

Role

The claims team are responsible for all outsourced claim handling, covering outsourced Third-Party Liable claim handling, and oversight of repairs of insured vehicles.

Due to continued growth across Europe, we are looking for a candidate with considerable experience in large loss and bodily injury claims to join our claims team.

Key Responsibilities

Oversight

• Dedicated contact for certain high importance jurisdiction, being the point of contact in Greenval for all claims related activities in these jurisdictions.
• Oversight of third-party administrators, including reviewing monthly claims reports, chairing quarterly reviews, reporting on performance to Greenval management
• Continuously monitoring and looking for areas to optimise the performance of Third-party claims administrators.
• Implementing best practice in each jurisdiction to help to reduce claims costs and optimise efficiency in the claims process.
• This role requires regular travel to European cities

Audits

Account Management support

Qualifications & Experience required for this role

• Insurance professional
• 3 years’ experience in a non-life insurance environment
• Minimum CIP qualification      
• Knowledge of motor insurance industry in Europe
• Excellent analytical and communication skills
• Flexible attitude and proactive approach
• Strong results and client driven approach; and
• Willingness to regular travel across Europe.
• Ability to work well in a team and on own inititative
• Excellent use of Excel
• Ability to streamline and automate processes
• Willingness to contribute to multiple projects
• Strong capacity to adapt in a multicultural environment 
• Knowledge of European Languages is an asset

Why work with us?

• We are a bank for a changing world and aim to build positive change together with our employees. 
• We are a team of passionate people who genuinely care about what we do and the impact our work delivers to our clients. We operate in a highly collaborative, open-minded environment that embraces innovation and creativity. 
• Our remuneration and benefits packages are generous, with competitive salaries, a discretionary bonus scheme, company pension contribution, comprehensive private healthcare packages, and numerous other benefits.
• We have a genuine commitment to work-life balance throughout the whole organisation. We are also committed to equality, diversity and inclusion and actively promote equal opportunities. 
• Development and mobility is actively encouraged. We are a learning company – there is real opportunity to grow, develop and expand your skills, experience and career path. 
• We are a global company operating in over 60 countries with over 190,000 employees from over 150 nationalities. In Ireland we have approximately 500 employees across Dublin and Galway working in Corporate Institutional Banking (CIB) and BNP Paribas Security Services (BP2S) and Greenval.

Compliance Culture

We believe in promoting clear rules to foster a strong culture of compliance and ethics.  We would expect any incoming member of staff to respect all financial security related legislation, including: anti-money laundering (AML); countering the financing of terrorism (CFT); international financial sanctions and embargoes (IFS); anti-bribery and corruption (ABC); KYC; ongoing client related data screening; and transaction monitoring.  BNP Paribas have clear policies on these topics which all staff are expected to familiarise themselves with upon successful entry to the Group.

Equality and Diversity

BNP Paribas is an equal opportunities employer and proudly cultivates a diverse workforce. We believe that diversity of experience enhances our service offering to clients and leads to a better working environment. We encourage applications from the best candidates regardless of age, ethnicity, gender, gender identity, nationality, disability, sexual orientation, socio-economic background, parental and caring status, or religious belief.

By submitting your application, you agree to BNP Paribas completing a background check and screening in advance of any potential offer being made

Job Title: Investor Services Senior Analyst – Dealing and Investor Services

Business Unit: AM Transfer Agency

Contract Type: Fixed Term Contract (12 months)

Location: Sandyford, Dublin/Parkmore, Galway (Hybrid)

About BNP Paribas

At BNP Paribas, we center our values on what drives the company forward. Our driving forces are Agility, Client Satisfaction, Compliance Culture and Openness:

• Agility: we want to behave more simply to embrace useful innovation and digital transformation
• Client Satisfaction: we believe that our success lies in being the customers’ and clients’ preferred choice. We seek to listen carefully to them and work closely with them
• Compliance Culture: We believe in promoting clear rules to foster a strong culture of compliance and ethics
• Openness: We promote open-minded attitudes towards our stakeholders. We aim for everyone in Group to feel included, to have their say and be empowered

Our strengths are based off four key areas of Stability, Expertise, Responsibility and Good Place to Work:

• Stability: we build upon our solid, long-term oriented management, our diversified and integrated business model and our international footprint
• Expertise: We build upon our recognized and expanding knowledge of our teams
• Responsibility: We build upon our culture of responsibility and integrity to ever better serve the interest of our customers
• Good Place to Work: We foster a stimulating workplace where people are treated fairly and with respect

Role

This is a client facing position, reporting to the Assistant Vice President (AVP) of the department that requires a technically strong, bright and ambitious individual who has a proven history of building valuable relationships and leading teams within a busy operational environment.

Key Responsibilities

• Ensure all investor deals are processed in accordance with the Fund parameters
• Review all deals for accuracy and liaise with offshore colleagues to ensure all processes are completed by the respective cutoffs
• Liaise with Investors to ensure that all documentation and relevant trade instructions provided are complete and in line with company procedures
• Liaise with the cash team and BNP Paribas Banking Division where required with respect to the daily reconciliation and processing of investor’s subscription monies, and the remittance of investor’s redemption proceeds
• Reporting to Investors and Investment Managers at various intervals throughout the life of the transactions
• Liaise with internal teams such as Accounting and Valuations and BNP Paribas Banking Division

Qualifications & Experience required for this role

• Third Level Qualification – Financial Services related qualification/Business Degree desirable
• 2-3 years’ experience in Fund Administration or Alternative Transfer Agency Operations required
• Proficient in another European language – beneficial
• Proficiency in MS Office
• Knowledge of MFTA – beneficial
• Experience with mutual funds, ETF, NSCC and distribution platforms
• Rudimentary knowledge of accounting, finance and investment concepts
• Hard working team player who likes to work within and contribute to an organizational team structure 
• Attention to detail
• Adaptability – ability to adapt to and work within a dynamic professional environment 
• Strong communication skills
• Keen awareness of Client Service standards and Relationship Management skills

Why Work with Us?

• We are the bank for a changing world and aim to build positive change together with our employees
• We are a team of passionate people who genuinely care about what we do and the impact our work delivers to our clients. We operate in a highly collaborative, open-minded environment that embraces innovation and creativity 
• Our remuneration and benefits packages are generous, with competitive salaries, a discretionary bonus scheme, company pension contribution, comprehensive private healthcare packages, and numerous other benefits
• We have a genuine commitment to work-life balance throughout the whole organisation. We are also committed to equality, diversity and inclusion and actively promote equal opportunities. 
• Development and mobility is actively encouraged. We are a learning company – there is real opportunity to grow, develop and expand your skills, experience and career path. 
• We are a global company operating in over 60 countries with over 180,000 employees from over 150 nationalities. In Ireland we have approximately 550 employees across Dublin and Galway working in Corporate Institutional Banking (CIB) and BNP Paribas Security Services (BP2S) and Greenval.

Compliance Culture

We believe in promoting clear rules to foster a strong culture of compliance and ethics.  We would expect any incoming member of staff to respect all financial security related legislation, including anti-money laundering (AML); countering the financing of terrorism (CFT); international financial sanctions and embargoes (IFS); anti-bribery and corruption (ABC); KYC; ongoing client related data screening; and transaction monitoring.  BNP Paribas have clear policies on these topics which all staff are expected to familiarise themselves with upon successful entry to the Group.

Equality and Diversity

BNP Paribas is an equal opportunities employer and proudly cultivates a diverse workforce. We believe that diversity of experience enhances our service offering to clients and leads to a better working environment. We encourage applications from the best candidates regardless of age, ethnicity, gender, gender identity, nationality, disability, sexual orientation, socio-economic background, parental and caring status, or religious belief.

By submitting your application, you agree to BNP Paribas completing a background check and screening in advance of any potential offer being made.

By submitting your application, you agree to BNP Paribas completing a background check and screening in advance of any potential offer being made

Within BNP Paribas Real Estate, the OPC is responsible for the local implementation of the framework of operational permanent control, as well  as of the local identification, measurement and management of operational risks. The OPC Officer performs the first line of defense (LOD1) in relation to business and operational controls and related compliance controls. These controls relate to the prevention of money laundering, corruption, terrorist financing and compliance with international sanctions. The OPC is involved in all BNP Real Estate Business Lines in order to ensure that activities are conducted in accordance with internal procedures and the laws and regulations in force.

The OPC Officer supports the business from front-to-back in the development of risk assessments, risk mitigation, and controls as well as incident investigation/mitigation and procedure management. This includes the implementation and performance of Yearly Risk Control Self Assessments, Investigation Generic Control Plans (GCP’s), performance of assigned OPC controls and Key Surveillance Points (KSP’s), incident analysis and reporting  as well as an active role regarding implementation of applicable policies and procedures.

The OPC Officer shall contribute to the various Governance committees, playing a key co-ordination role assuring that risks are identified, recorded, prioritized, action-plans drawn and followed. 

Main responsibilities: 

Controls:

• Implementation and performance of the controls required by the Compliance LOD1 generic control plans on Financial Security topics (AML-CFT, Sanctions and Embargos), Protection of Interest of Clients, Professional Ethics, Data Protection
• Performance of OPC controls and Financial Security Key Surveillance Points (KSP’s).

Reporting of 1st level Compliance Controls:

• Consolidation of the results of the LOD1 Compliance controls and completion of the reports to the Real Estate Management and the BNP Paribas Group including preparation of presentations for governance committees. 
• These activities require regular exchanges with the Métiers and the Compliance Function.

OPC framework:

• On an international level, the OPC coordinates the implementation, facilitation and reporting of the permanent control system in all its components.
• The permanent control system in order to:
  • Participate in the operational implementation of BNPP Real Estate’s permanent control standards and methodologies (Risk mappings, control plans and procedures) and their adaptation if necessary.
  • Coordinate the updating of procedures, risk mappings and completion of quarterly control.
  • ICC (Internal Control Committee)– chair and coordinate meeting.
  • information, reporting, monitoring and closing) and ensures that relevant action plans aredrawn and timely closed.
  • Any other commensurate duties that fall within the employee’s capabilities.

Business Continuity: 

• Roll-out and maintenance of business continuity solutions and crisis management in accordance with regulatory requirements defined by BNPP RE.  

Procedure Management :

• The OPC Officer ensures that the Group/BL/Function policies and procedures, when applicable/relevant, are duly implemented by the Business.
• Implementation of the data protection framework (application of the General Data Protection Regulation),including:
  • Maintenance of the Register of Processing Activities
  • Performance of privacy assessments on activities/projects
  • Management of data subjects’ requests 
  • Participation in control plans execution 
• Contribution and participation in committees on the data protection framework
• Compilation of data protection indicators
• 1st line of support on data protection topics for local inquiries 
• Referral of topics to the Real Estate Data Office if necessary

Qualifications, experience and soft skills required:

• The ideal candidate will have at least 1 to 2 years’ experience in an Operations or Controls role.
• Excellent written and verbal communication skills.
• Knowledge of KYC procedures is required.
• Knowledge of Data Protection& Real Estate Businesses is desirable.
• Proven ability to engage with colleagues at all levels across an organisation.
• Previous experience of performing and monitoring controls is essential.
• Experience in Risk Assessment is required.
• Good Microsoft Office skills is necessary.
• Must be legally entitled to work full time in Ireland for any employer at the time of appointment.

Job Title: Cash Customer Analyst 

Business Unit: CIB ITO Client Service

Contract Type: Permanent

Location: Sandyford, Dublin (Hybrid)

About BNP Paribas

At BNP Paribas, we center our values on what drives the company forward. Our driving forces are Agility, Client Satisfaction, Compliance Culture and Openness.

• Agility: we want to behave more simply to embrace useful innovation and digital transformation. 
• Client Satisfaction: we believe that our success lies in being the customers’ and clients’ preferred choice.
• Compliance Culture: we believe in promoting clear rules to foster a strong culture of compliance and ethics 
• Openness: we promote open-minded attitudes towards our stakeholders. We aim for everyone in Group to feel included, to have their say and be empowered

Role

Covering  daily servicing activities as a single point of contact for Strategic Tier 1 corporate clients in the IE CCS Portfolio  in respect to their cash management services. 

Mission

• Act as a point of contact for a select group of BNPP clients
• Deliver and ensure high quality of service, support and client satisfaction

Objectives

• To provide the best client satisfaction possible
• Maintain the high-level standards of excellence expected of BNPP Cash Management Servicing

Key Responsibilities

• To participate to daily servicing by promoting a positive client experience
• To challenge and simplify client requests 
• To report incident alerts and elaborate adapted reporting on recurrent issues
• To Manage incidents impacting the clients by:

           – Identifying and alerting the clients, measuring the importance of the impacts

           – Informing and communicating regularly until the end of the issue

           – Creating a post-incident plan and acting according to it

• Regularly analysing the Cash Management activity for the client and creating the action plans 
• Constantly suggesting and implementing concrete solutions to the service for payment means, channels or cash pooling
•  Identifying and suggesting improvements for internal processes by transversal communication with back offices, Business Centres, Cash Management, compliance 
• Getting involved in continuous improvement of client satisfaction, in regards of quality scores (such as Cash Management NPS)
• Single point of contact for the client and stakeholders for daily servicing

Qualifications & Experience required for this role

• Typically requires a university degree as an indicator of an ability to understand and apply complex theoretical concepts, although may have progressed into the role via equivalent business experience.
• Knowledge of cash management services and products and the ability to use the supporting business applications
• Knowledge of cash management risks and procedures
• Middle-office or Back-office experience
• Sound working knowledge of policies, procedures, regulations and legislation within Operations and company-wide 
• Desirable to have Project management skills ( including stakeholder management , presenting and reporting)
• Strong analytical skills and ability to meet deadlines under pressure
• Effective time management and ability to prioritise workload and escalate issues to management. 
• Stakeholders management skills and ability to collaborate across teams
• Strong focus on accuracy and attention to detail
• Able to coach and support junior colleagues in their performance and development 
• Ability to handle multiple tasks simultaneously and prioritise independently
• Good written and oral English skills in order to articulate technical issues associated to work area
• Computer literacy and a good knowledge of standard computer software including and able to learn and utilise specialist applications appropriately
• Excellent technical knowledge of payment/reporting file formats, e.g. ISO20022 (pain and camt), SWIFT (MT101, MT940/942), Local Channels
• Understanding of different types of domestic and cross-border cash management and liquidity management products
• Good understanding of domestic and cross-border payments types, e.g. ACH vs RTGS, settlement processes and methods

Why work with us?

• We are a bank for a changing world and aim to build positive change together with our employees. 
• We are a team of passionate people who genuinely care about what we do and the impact our work delivers to our clients. We operate in a highly collaborative, open-minded environment that embraces innovation and creativity. 
• Our remuneration and benefits packages are generous, with competitive salaries, a discretionary bonus scheme, company pension contribution, comprehensive private healthcare packages, and numerous other benefits.
• We have a genuine commitment to work-life balance throughout the whole organisation. We are also committed to equality, diversity and inclusion and actively promote equal opportunities. 
• Development and mobility is actively encouraged. We are a learning company – there is real opportunity to grow, develop and expand your skills, experience and career path. 
• We are a global company operating in over 60 countries with over 190,000 employees from over 150 nationalities. In Ireland we have approximately 500 employees across Dublin and Galway working in Corporate Institutional Banking (CIB) and BNP Paribas Security Services (BP2S) and Greenval.

Compliance Culture

We believe in promoting clear rules to foster a strong culture of compliance and ethics.  We would expect any incoming member of staff to respect all financial security related legislation, including: anti-money laundering (AML); countering the financing of terrorism (CFT); international financial sanctions and embargoes (IFS); anti-bribery and corruption (ABC); KYC; ongoing client related data screening; and transaction monitoring.  BNP Paribas have clear policies on these topics which all staff are expected to familiarise themselves with upon successful entry to the Group.

Equality and Diversity

BNP Paribas is an equal opportunities employer and proudly cultivates a diverse workforce. We believe that diversity of experience enhances our service offering to clients and leads to a better working environment. We encourage applcations from the best candidates regardless of age, ethnicity, gender, gender identity, nationality, disability, sexual orientation, socio-economic background, parental and caring status, or religious belief.

By submitting your application, you agree to BNP Paribas completing a background check and screening in advance of any potential offer being made

Job Title: Account Manager

Business Unit: CIB ITO Client Service

Contract Type: Permanent

Location: Sandyford, Dublin (Hybrid)

About BNP Paribas

At BNP Paribas, we center our values on what drives the company forward. Our driving forces are Agility, Client Satisfaction, Compliance Culture and Openness.

• Agility: we want to behave more simply to embrace useful innovation and digital transformation. 
• Client Satisfaction: we believe that our success lies in being the customers’ and clients’ preferred choice.
• Compliance Culture: we believe in promoting clear rules to foster a strong culture of compliance and ethics 
• Openness: we promote open-minded attitudes towards our stakeholders. We aim for everyone in Group to feel included, to have their say and be empowered

Mission

• Acting as the single point of contact for BNPP Complex Centralized clients
• Deliver and ensure high quality of service, support and client satisfaction.  
• Play a key role in understanding the client’s business and become an advisor to evolve the client Cash Management setup 
• To provide the best client satisfaction possible
• To maintain the high-level standards of excellence of the BNPP Cash Management Servicing

Key Responsibilities

• To ensure a customer-experience driven daily servicing: 
  • Offer a positive experience to the client
  • Understand client requirements to simplify requests in coordination with all business partners and internal teams
  • Manage the “Selfcare” promotion to the client, as part of the bank’s digitalization project

• To coordinate with CMCC Business Incident Communication team or local Incident Manager if there is any and Cash Customer Analyst for communicating with the client on Cash Management incidents:

  • Identifying and alerting the clients, measuring the importance of the impacts
  • Informing and communicating regularly until the end of the issue
  • Creating a post-incident plan in liaison with local Incident Manager if there is any and acting according to it

•  To guarantee client’s satisfaction and client’s satisfaction improvement:

  • Be an active member of the Account Manager community to share and learn best practices
  • Continuously build a network to facilitate tasks that involve multiple countries/ stakeholders
  • Be the external single point of contact (for the client) 
  • Be the internal single point of contact (for any BNP Cash Management stakeholder acting on the client)
  • Measure the client satisfaction with all servicing departments
  • Organize and lead client meetings on Cash Management related topics

•  Manage the client pain points:

  • Ensure coordination of all stakeholders to solve any Cash Management related projects

  Take in charge post-implementation projects:

  • Manage client post implementation projects (scoping, planning, technical specification, testing, go live)
  • Responsible for implementing and supporting clients across all electronic banking channels in alignment with the support teams
  • Completion of all legal documents
  • Ensure billing has been adequately set up
  • Manage all testing requirements as part of the implementation process and co-ordinate internal resources

• Provide end-to-end support of electronic channel solutions in close collaboration with the local & transversal team:

  • Host high-quality training sessions (via WebEx or face-to-face) to clients on the usage of the bank’s proprietary online banking platform to ensure autonomy of users and reduce the number of day-to-day queries thereafter  
  • Provide expert and informed guidance to clients on testing of payment files from a formatting, payment scheme and regulatory perspective, troubleshooting and resolving any failures
  • Co-ordinate and work alongside the Local & Transversal team on matters related to e-banking and other products & processes covered by the Local & Transversal team 
  • Active interaction with Cash Management Competence Centre to ensure that product knowledge is kept up to date at all times 

• Support Cash Management Sales:

  • Participate in meetings with prospective clients alongside Front Office teams and Head of Cash Management to present the bank’s proprietary online banking platform and act as point of reference/expertise on all matters relating to the bank’s e-channels product suite
  • Actively participate in RFIs/RFPs 

• Raised product development or improvement suggestions, as well as sharing feedback from clients on the bank’s CM product offering

• Create and continuously update a client product and services map of current services, technical setup and key internal and external stakeholders

Qualifications & Experience required for this role:

• Usage of all Cash Management related business applications
• Completion of BAU Cash Management products
• Excellent technical knowledge of payment/reporting file formats, e.g. ISO20022 (pain and camt), SWIFT (MT101, MT940/942), Local Channel 
• Understanding of different types of domestic and cross-border cash management and liquidity management products
• Good understanding of domestic and cross-border payments types, e.g. ACH vs RTGS, settlement processes and methods 
• Cash Management risks and procedures
• Project management methodology (problem clarification, meeting organization, presentation, reporting)
• Proficient in the use Microsoft Office

Why work with us?

• We are a bank for a changing world and aim to build positive change together with our employees. 
• We are a team of passionate people who genuinely care about what we do and the impact our work delivers to our clients. We operate in a highly collaborative, open-minded environment that embraces innovation and creativity. 
• Our remuneration and benefits packages are generous, with competitive salaries, a discretionary bonus scheme, company pension contribution, comprehensive private healthcare packages, and numerous other benefits.
• We have a genuine commitment to work-life balance throughout the whole organisation. We are also committed to equality, diversity and inclusion and actively promote equal opportunities. 
• Development and mobility is actively encouraged. We are a learning company – there is real opportunity to grow, develop and expand your skills, experience and career path. 
• We are a global company operating in over 60 countries with over 190,000 employees from over 150 nationalities. In Ireland we have approximately 500 employees across Dublin and Galway working in Corporate Institutional Banking (CIB) and BNP Paribas Security Services (BP2S) and Greenval.

Compliance Culture

We believe in promoting clear rules to foster a strong culture of compliance and ethics.  We would expect any incoming member of staff to respect all financial security related legislation, including: anti-money laundering (AML); countering the financing of terrorism (CFT); international financial sanctions and embargoes (IFS); anti-bribery and corruption (ABC); KYC; ongoing client related data screening; and transaction monitoring.  BNP Paribas have clear policies on these topics which all staff are expected to familiarise themselves with upon successful entry to the Group.

Equality and Diversity

BNP Paribas is an equal opportunities employer and proudly cultivates a diverse workforce. We believe that diversity of experience enhances our service offering to clients and leads to a better working environment. We encourage applcations from the best candidates regardless of age, ethnicity, gender, gender identity, nationality, disability, sexual orientation, socio-economic background, parental and caring status, or religious belief.

By submitting your application, you agree to BNP Paribas completing a back

Job Title: Senior Fund Accountant

Business Unit: Fund Accounting – BNP Paribas Fund Administration Services Limited

Contract Type: Fixed-Term Contract (12 months) 

Location: Sandyford, Dublin/Parkmore, Galway (Hybrid)

About BNP Paribas

At BNP Paribas, we center our values on what drives the company forward. Our driving forces are Agility, Client Satisfaction, Compliance Culture and Openness.

• Agility: we want to behave more simply to embrace useful innovation and digital transformation. 
• Client Satisfaction: we believe that our success lies in being the customers’ and clients’ preferred choice.
• Compliance Culture: we believe in promoting clear rules to foster a strong culture of compliance and ethics 
• Openness: we promote open-minded attitudes towards our stakeholders. We aim for everyone in Group to feel included, to have their say and be empowered

Role

The onshore Senior Fund Accountant (SFA) role is responsible for the validation and release of the Nav price for funds completed offshore and the management of client interaction, including responses on queries and the sending of reports. 

The validation process involves oversight of the Nav Pack completed by our offshore teams and a high level review of any exceptions in our exception based system prior to Nav price release. Client queries, monthly reporting requirements and adhoc client report requests are managed by the SFA through Hobart, a query management tool. 

SFA’s are expected to have daily engagement with a number of different stakeholders in the valuation process, such as internal Transfer Agency, Depository, Client Service Management teams, and external Investment Managers, Management Companies, Auditors and brokers.

Key Responsibilities

• Monitor and respond to queries from our offshore teams received via Outlook
• Escalate or communicate issues/queries on a NAV with a client, IM, broker or any other external or internal team where required
• Attend daily touch point calls with onshore and offshore teams. (to note there could be two daily touch point calls)
• Manage allocated deliverables through active engagement with offshore teams
• Review and release of super exceptions in PControl ensuring valid comments are input by the offshore Nav team and relevant back up is saved down, where needed, as part of the NAV Pack
• Update team allocation tracker regularly throughout the day
• Communicate and collaborate regularly throughout the day with fellow SFA’s via the team Skype chat
• Take ownership of any queries received in Hobart/ team Outlook DL that relate to allocated deliverables
• Respond to assigned queries received from clients, IM’s or any other external/internal team in Hobart by EOD with an aim to close all queries within 24 hours where possible
• Escalate queries to a Team Leader/Assistant Manager where required
• Communicate and highlight client issues to the relevant CSM
• Complete monthly balance sheet reviews as per team allocation
• Take ownership of additional assigned daily/monthly adhoc tasks including but not limited to review of monthly admin and quarterly board packs, monthly fee reviews and completion/review of monthly OCR
• Assist the Financial Reporting team with audit and semi-annual financial statement queries, taking ownership of FA queries on allocated funds
• Responsible for cross training team members on tasks and any unique aspects of client reviews/queries when requested by the Team Leader to ensure adequate support and coverage on the team
• Review and comment on aged cash/position breaks, stale prices file for allocated funds and represent the team in weekly department Rec Committee meetings
• Attend monthly team meetings in order to provide feedback on deliverables/processes

Qualifications & Experience required for this roles

• A minimum of 2-3 years Fund Accounting experience with final Nav release experience preferred
• Good outlook and excel knowledge
• Good knowledge of Fund accounting, including Custodian and Prime Brokers/Counterparty activities
• Leadership skills, including mentoring, assessment, training, and development planning
• A good understanding of mutual and hedge fund investment types, strategy, and performance fees
• Experience of dealing directly with clients and other external stakeholders
• Prior experience using accounting systems such as Multifonds preferred but not essential
• ‘End to end’ of valuation process experience preferred but not essential
• A third level qualification preferably in a business or accounting related discipline
• Excellent organisational skills

Why work with us?

• We are a bank for a changing world and aim to build positive change together with our employees. 
• We are a team of passionate people who genuinely care about what we do and the impact our work delivers to our clients. We operate in a highly collaborative, open-minded environment that embraces innovation and creativity. 
• Our remuneration and benefits packages are generous, with competitive salaries, a discretionary bonus scheme, company pension contribution, comprehensive private healthcare packages, and numerous other benefits.
• We have a genuine commitment to work-life balance throughout the whole organisation. We are also committed to equality, diversity and inclusion and actively promote equal opportunities. 
• Development and mobility is actively encouraged. We are a learning company – there is real opportunity to grow, develop and expand your skills, experience and career path. 
• We are a global company operating in over 60 countries with over 180,000 employees from over 150 nationalities. In Ireland we have 550 employees across Dublin and Galway working in Corporate Institutional Banking (CIB) and BNP Paribas Security Services (BP2S) and Greenval.

Compliance Culture

We believe in promoting clear rules to foster a strong culture of compliance and ethics.  We would expect any incoming member of staff to respect all financial security related legislation, including: anti-money laundering (AML); countering the financing of terrorism (CFT); international financial sanctions and embargoes (IFS); anti-bribery and corruption (ABC); KYC; ongoing client related data screening; and transaction monitoring.  BNP Paribas have clear policies on these topics which all staff are expected to familiarise themselves with upon successful entry to the Group.

Equality and Diversity

BNP Paribas is an equal opportunities employer and proudly cultivates a diverse workforce. We believe that diversity of experience enhances our service offering to clients and leads to a better working environment. We encourage applcations from the best candidates regardless of age, ethnicity, gender, gender identity, nationality, disability, sexual orientation, socio-economic background, parental and caring status, or religious belief.

By submitting your application, you agree to BNP Paribas completing a background check and screening in advance of any potential offer being made

Job Title: Senior Large Claims Handler

Business Unit: Insurance – Greenval

Contract Type: Permanent 

Location: The Anchorage Sir John Rogerson Quay Dublin 2 (Hybrid)

About BNP Paribas

At BNP Paribas, we center our values on what drives the company forward. Our driving forces are Agility, Client Satisfaction, Compliance Culture and Openness.

• Agility: we want to behave more simply to embrace useful innovation and digital transformation. 
• Client Satisfaction: we believe that our success lies in being the customers’ and clients’ preferred choice.
• Compliance Culture: we believe in promoting clear rules to foster a strong culture of compliance and ethics 
• Openness: we promote open-minded attitudes towards our stakeholders. We aim for everyone in Group to feel included, to have their say and be empowered

Role

Greenval Insurance Company DAC is a non-life insurance company and member of BNP Paribas (www.bnpparibas.com), a European leader in banking and financial services that ranks among the world’s top 15 banks by market capitalisation. Greenval Insurance offers motor insurance to the customers of other Group members in 21 countries with a target to extend to all EU countries in the coming years.

Greenval Insurance DAC is regulated by Central Bank of Ireland (CBI) and provides Motor Insurance, specifically designed for Motor Fleet of the Arval Group. Arval is a BNPP Group company and is a world-wide provider of full-service multi-brand vehicle leasing.

Greenval outsources its Third Party Claims handling to dedicated Third Party Administrators (TPAs) in each jurisdiction.

The claims team are responsible for all outsourced claim handling, covering outsourced Third-Party Liable claim handling, and oversight of repairs of insured vehicles.

Due to continued growth across Europe, we are looking for a candidate with considerable experience in large loss and bodily injury claims to join our claims team.

Key Responsibilities

Oversight

•    Handling a portfolio of non-delegated high value claims: approving and directing reserves and strategy on such claims with Third Party Administrators 

•    Maintaining individual reports on all non-delegated large loss claims, documenting accident circumstances, quantum, liability, next actions and other relevant information

•    Documented authorisation of reserve increases and payments, both those done within own authority, and those requiring approval from senior management.

•    Chairing reserving committees, bringing appropriate claims for review and documenting agreed actions with senior management, legal and actuarial input

•    Maintaining a tracker of large loss claims, including information on next actions, court date, settlement meetings, and other relevant information

•    Ensuring all communication with Third Party Administrators is GDPR compliant

•    Preparing quarterly reports for reinsurers, documenting all notifiable claims

•    Preparing individual reports for reinsurers, documenting new claims or significant movement on existing claims

•    Tracking claims where payments exceed retentions, preparing cash calls, tracking and recording cash receipts 

•    conducting audits of third-party administrators

•    Chairing remote file reviews with third party administrators and panel solicitors

•    Continuously monitoring and looking for areas to optimise the performance of Third-party claims administrators.

•    Implementing best practice in each jurisdiction to help to reduce claims costs and optimise efficiency in the claims process.

•    This role requires regular travel to European cities

Audits

•    Carry out claim’s audits, remote and site.

Account Management support

•    Provide documentation for, and participate in, business reviews with Arval entities; with focus on claim cost development, and TPA performance

Qualifications & Experience required for this role

•    Insurance professional

•    5 years’ experience in an non-life insurance environment

•    Minimum CIP qualification    

•    Minimum of 5 years in a Bodily Injury claims role – specific experience in significant bodily injuries, calculation of future losses and multiple heads of claim, and litigated claims, is essential

•    Knowledge of motor insurance industry in Europe

•    Excellent analytical and communication skills

•    Flexible attitude and proactive approach

•    Strong results and client driven approach

•    Willingness to regular travel across Europe

•    Ability to work well in a team and on own inititative

•    Excellent use of Excel

•    Ability to streamline and automate processes

•    Willingness to contribute to multiple projects

•    Strong capacity to adapt in a multicultural environment

•    Knowledge of European Languages is an asset

Why work with us?

• We are a bank for a changing world and aim to build positive change together with our employees. 
• We are a team of passionate people who genuinely care about what we do and the impact our work delivers to our clients. We operate in a highly collaborative, open-minded environment that embraces innovation and creativity. 
• Our remuneration and benefits packages are generous, with competitive salaries, a discretionary bonus scheme, company pension contribution, comprehensive private healthcare packages, and numerous other benefits.
• We have a genuine commitment to work-life balance throughout the whole organisation. We are also committed to equality, diversity and inclusion and actively promote equal opportunities. 
• Development and mobility is actively encouraged. We are a learning company – there is real opportunity to grow, develop and expand your skills, experience and career path. 
• We are a global company operating in over 60 countries with over 190,000 employees from over 150 nationalities. In Ireland we have approximately 500 employees across Dublin and Galway working in Corporate Institutional Banking (CIB) and BNP Paribas Security Services (BP2S) and Greenval.

Compliance Culture

We believe in promoting clear rules to foster a strong culture of compliance and ethics.  We would expect any incoming member of staff to respect all financial security related legislation, including: anti-money laundering (AML); countering the financing of terrorism (CFT); international financial sanctions and embargoes (IFS); anti-bribery and corruption (ABC); KYC; ongoing client related data screening; and transaction monitoring.  BNP Paribas have clear policies on these topics which all staff are expected to familiarise themselves with upon successful entry to the Group.

Equality and Diversity

BNP Paribas is an equal opportunities employer and proudly cultivates a diverse workforce. We believe that diversity of experience enhances our service offering to clients and leads to a better working environment. We encourage applications from the best candidates regardless of age, ethnicity, gender, gender identity, nationality, disability, sexual orientation, socio-economic background, parental and caring status, or religious belief.

By submitting your application, you agree to BNP Paribas completing a background check and screening in advance of any potential offer being made

Job Title: Registration and Control Administrator

Business Unit: CIB – ITO

Contract Type: Permanent 

Location: Sandyford, Dublin (Hybrid)

About BNP Paribas

At BNP Paribas, we center our values on what drives the company forward. Our driving forces are Agility, Client Satisfaction, Compliance Culture and Openness.

• Agility: we want to behave more simply to embrace useful innovation and digital transformation. 
• Client Satisfaction: we believe that our success lies in being the customers’ and clients’ preferred choice.
• Compliance Culture: we believe in promoting clear rules to foster a strong culture of compliance and ethics 
• Openness: we promote open-minded attitudes towards our stakeholders. We aim for everyone in Group to feel included, to have their say and be empowered

Why work with us?

• We are a bank for a changing world and aim to build positive change together with our employees. 
• We are a team of passionate people who genuinely care about what we do and the impact our work delivers to our clients. We operate in a highly collaborative, open-minded environment that embraces innovation and creativity. 
• Our remuneration and benefits packages are generous, with competitive salaries, a discretionary bonus scheme, company pension contribution, comprehensive private healthcare packages, and numerous other benefits.
• We have a genuine commitment to work-life balance throughout the whole organisation. We are also committed to equality, diversity and inclusion and actively promote equal opportunities. 
• Development and mobility is actively encouraged. We are a learning company – there is real opportunity to grow, develop and expand your skills, experience and career path. 
• We are a global company operating in over 60 countries with over 190,000 employees from over 150 nationalities. In Ireland we have approximately 500 employees across Dublin and Galway working in Corporate Institutional Banking (CIB) and BNP Paribas Security Services (BP2S) and Greenval.

Compliance Culture

We believe in promoting clear rules to foster a strong culture of compliance and ethics.  We would expect any incoming member of staff to respect all financial security related legislation, including: anti-money laundering (AML); countering the financing of terrorism (CFT); international financial sanctions and embargoes (IFS); anti-bribery and corruption (ABC); KYC; ongoing client related data screening; and transaction monitoring.  BNP Paribas have clear policies on these topics which all staff are expected to familiarise themselves with upon successful entry to the Group.

Equality and Diversity

BNP Paribas is an equal opportunities employer and proudly cultivates a diverse workforce. We believe that diversity of experience enhances our service offering to clients and leads to a better working environment. We encourage applcations from the best candidates regardless of age, ethnicity, gender, gender identity, nationality, disability, sexual orientation, socio-economic background, parental and caring status, or religious belief.

By submitting your application, you agree to BNP Paribas completing a background check and screening in advance of any potential offer being made

Job Title: Head of Tax

Business Unit: ITO – Finance

Contract Type: Permanent

Location: Sandyford, Dublin

About BNP Paribas

At BNP Paribas, we center our values on what drives the company forward. Our driving forces are Agility, Client Satisfaction, Compliance Culture and Openness.

• Agility: we want to behave more simply to embrace useful innovation and digital transformation. 
• Client Satisfaction: we believe that our success lies in being the customers’ and clients’ preferred choice.
• Compliance Culture: we believe in promoting clear rules to foster a strong culture of compliance and ethics 
• Openness: we promote open-minded attitudes towards our stakeholders. We aim for everyone in Group to feel included, to have their say and be empowered

Role:

The Head of Tax (Head of Tax) is responsible for oversight of all Tax matters related to BNPP Group Entities operating in Ireland (1). The Head of Tax, in coordination with the CFO, ensures a strong integration with Group Tax Department (GTD, in Paris) and adherence to Group Tax Policies. The position is a key strategic position ensuring compliance with Tax regulations & protection of the Group’s Reputation. The role reports functionally to Central Head of Group Tax, per the mission letter and hierarchically to the CFO CIB Ireland.

Responsibilities of the role are split in Tax Compliance and Tax Advisory, both with the purpose of being accountable for the administration of the Tax risk of the entities in the territory and ensuring that all tax commitments before the Tax Authorities of BNP Paribas Irish legal entities are met in Ireland or abroad, as necessary.

The role is highly supported with a) External Tax Advisors engaged in both advisory and compliance activities, hired by BNP Paribas as part of the external consulting policies and b) Territory entity level Heads of Tax despite the latter don’t have a hierarchical report to the Territory Head of Tax. The Territory Head of Tax must ensure that external tax consulting follow internal policies and delegations, including approval from central management.

This mandate covers all entities of BNP Paribas in Ireland except for Human Resources (HR) related taxation which is under direct responsibility of the Head of HR due to confidentiality purposes, still the Head of Tax is engaged in advisory activities for HR to the extent that confidentiality of individual employees information is maintained. 

Key criteria of the role: 

• Organization & Team: Ensure that the Tax Team is appropriately organized and staffed with the correct profiles according to the business needs of the Bank and Entities under responsibility. Directly oversee the Staff Development, Training and Succession planning. 
• Finance & Tax Projects & Systems: Within the scope of responsibilities, support the CFO in rolling out of the new systems, change of organizational setup, maintenance and enhancement of Finance & Tax systems, etc. in strict liaison with the Infinity EMEA services platform  Projects & Systems Team, located in MFSC or Central Tax Projects Teams. 
• Procedures & Controls: Ensure that the Area’s procedures and controls are up to date including BCP.
• Jointly accountable with the CFO in maintaining contact with external authorities and stakeholders
  • Accountable for correct reporting to tax authorities
  • Maintains normative watch of Tax matters of potential impact to Entities under scope
  • All interactions with auditors, including follow up of recommendations, within the scope of its responsibilities.
• Performance: Contribute periodical information (minimum monthly) of performance, risk and control indicators of the area under responsibility (KPI, KRI and KCI), following the standard defined for the Finance & Tax Department.

Key Responsibilities:

• Represent the Group in all contacts with the Irish Tax Authority, and ensure that a strong and collaborative working relationship is maintained with the Irish Tax Authority at all times.
• Interact proactively with all areas of the business to optimise the profile of the tax function in Ireland and beyond. 

Qualifications & Experience required for this role:

• Language skills: Fluent in English
• Educational background:  Finance and accounting, certified.
• 10+ years experience in the financial services industry (banking, capital markets, custody, fund administration), o/w 5+ years managing teams
• Big4 experience is desirable
• IT skills: capacity to use several of the following office tools in a proficient manner => MS Office (Excel, Word, PowerPoint, Access)
• Soft Skills:  Organizational capacity; decision making; critical thinking; ability to synthesize/simplify; ability to inspire others and generate commitment

Why Work with Us?

• We are the bank for a changing world and aim to build positive change together with our employees
• We are a team of passionate people who genuinely care about what we do and the impact our work delivers to our clients. We operate in a highly collaborative, open-minded environment that embraces innovation and creativity 
• Our remuneration and benefits packages are generous, with competitive salaries, a discretionary bonus scheme, company pension contribution, comprehensive private healthcare packages, and numerous other benefits
• We have a genuine commitment to work-life balance throughout the whole organisation. We are also committed to equality, diversity and inclusion and actively promote equal opportunities. 
• Development and mobility is actively encouraged. We are a learning company – there is real opportunity to grow, develop and expand your skills, experience and career path. 
• We are a global company operating in over 60 countries with over 190,000 employees from over 150 nationalities. In Ireland we have approximately 500 employees across Dublin and Galway working in Corporate Institutional Banking (CIB) and BNP Paribas Security Services (BP2S) and Greenval.

Compliance Culture: We believe in promoting clear rules to foster a strong culture of compliance and ethics.  We would expect any incoming member of staff to respect all financial security related legislation, including: anti-money laundering (AML); countering the financing of terrorism (CFT); international financial sanctions and embargoes (IFS); anti-bribery and corruption (ABC); KYC; ongoing client related data screening; and transaction monitoring.  BNP Paribas have clear policies on these topics which all staff are expected to familiarise themselves with upon successful entry to the Group.

Equality and Diversity

BNP Paribas is an equal opportunities employer and proudly cultivates a diverse workforce. We believe that diversity of experience enhances our service offering to clients and leads to a better working environment. We encourage applications from the best candidates regardless of age, ethnicity, gender, gender identity, nationality, disability, sexual orientation, socio-economic background, parental and caring status, or religious belief.

By submitting your application, you agree to BNP Paribas completing a background check and screening in advance of any potential offer being made