Registration FATCA & CRS Team Leader – Investor Services (Transfer Agency)

July 29, 2022
Employment contract
Standard / Permanent
Job / Mission
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Job Title

Registration FATCA & CRS Team Leader – Investor Services (Transfer Agency)

Business Unit

BNP Paribas Fund Administration Services (Ireland) Limited – Asset Manager (AM)


Grand Canal Plaza, Dublin or Galway office


The objective of this role is to participate in a team effort in the provision of Transfer Agency Services whereby responsibilities include leading a busy Registration, FATCA and CRS Team.

The Person

This is a client facing position that requires a technically strong, bright and ambitious individual who has a proven history of accuracy and attention to detail, strong leadership, developing and enhancing relationships and adding value in a team in a busy operational environment. You will ideally have a strong background within Investor Services/Transfer Agency with experience of playing a key role in the organisation and management of an operational team and preferably have experience supervising staff.

Key Responsibilities:

Deliverables and key activities

  • Transcribe data from Mutual and Alternative fund application forms received from investors onto various Transfer Agency systems and review for accuracy (new accounts, static data changes, bank details update, etc.).
  • Maintain accounts on the systems to ensure that details are correct and up to date. Amend changes in accordance with strict operating procedures as defined by company policy.
  • Respond to queries and requests from investors in a timely and efficient manner (telephone and written) – 24 hour Service Level Agreement (“SLA”).
  • Ensure that all daily, weekly and monthly reporting is delivered to Clients within agreed timeframe as set out within the SLA.
  • Lead the preparation and submission of accurate and timely updates to our clients on key matters pertaining to FATCA and CRS.
  • Lead the preparation and submission of regulatory fillings such as FATCA, CRS, IUT & Return of Values.
  • Ensure regulatory reporting is submitted prior to the regulatory deadlines.
  • Assist in the launching of new client business, and seek to build and foster client relations timely.
  • Assist in the preparation and validation of audits (internal / external) in a timely manner.
  • Become involved in projects / assignments / other duties as deemed appropriate by the Team Manager and Senior Manager.
  • Oversee Quality control on all investor communications prior to release.
  • Understand GDPR and its impact on the Transfer Agency function, in particular Registration.
  • Review and enhance process flows ensuring strong emphasis is placed on control and risk management.
  • Work with other Team Leaders and Managers to ensure the implementation of effective and efficient processes and controls across multiple locations.
  • Implement and maintain appropriate controls within his / her responsibility.
  • Assist in the preparation, delivery and maintenance of procedures and checklists and present to your Managers for sign off, conducting a 1 week post role out analysis.
  • Assist in the setting of daily / monthly and ad hoc tasks for the team and communicate effectively across the team (morning team huddles).
  • Monitor daily, monthly and ad hoc workflows throughout the day to ensure deadlines are achieved, re-assigning work where appropriate.
  • Provide end of day dashboards to Management regarding status of key deliverables.
  • Assist with assigning work to subordinates and monitoring their performance.
  • Train, motivate and develop staff to ensure a fully functioning team capable of meeting the department’s objectives.
  • Assist and deputise (as appropriate) for the Manager in his / her absence, in terms of providing day to day management of Registration Team.
  • Demonstrate strong team work ethic and good communication skills (written, verbal, non-verbal).
  • Demonstrate a “can-do” attitude across the team and strive to motivate and lead a team to achieve their goals and objectives on a day to day basis.

Education and Professional Qualifications



Third Level Qualification or equivalent preferred

Financial Services related qualification/Business Degree

Work Experience/ Background



2-3 years’ experience in Fund Administration preferred

1 year supervising staff preferred

Technical/Business Skills and Knowledge



Experience in use of MS Office

Knowledge of Multifonds is desired but not essential

Knowledge of FATCA / CRS and supporting regulations.

Proficiency in MS office




Strong Communication Skills

Strong Leadership Skills

Strong Organisational Skills

Hard working Team Player who likes to work within and contribute to an organizational team structure

Attention to detail

Ability to identify problems and bring forward solutions.

Adaptability: ability to adapt to and work within a dynamic professional environment

A willingness to develop personally and to encourage team members to realise their potential

Keen awareness of Client Service standards and Relationship Management skills

BNP Paribas is an equal opportunities employer and proudly cultivates a diverse workforce. We believe that diversity of experience enhances our service offering to clients and leads to a better working environment. We encourage applications from the best candidates regardless of age, ethnicity, gender, gender identity, nationality, disability, sexual orientation, socio-economic background, parental and caring status, or religious belief.