Large loss claim handler

Job Title: Large loss claim handler

Business Unit: Claims department

Contract Type: Permanent

Location: Anchorage Building Sir John Rogerson’s Quay / Hybrid

Role: Large loss claim handler

Greenval Insurance DAC is regulated by Central Bank of Ireland (CBI) and provides Motor Insurance, specifically designed for Motor Fleet of the Arval Group. Arval is a BNPP Group company and is a world-wide provider of full service multi-brand vehicle leasing.

About BNP Paribas:

At BNP Paribas, we center our values on what drives the company forward. Our driving forces are Agility, Client Satisfaction, Compliance Culture and Openness.

Ø  Agility: we want to behave more simply to embrace useful innovation and digital transformation.

Ø  Client Satisfaction: we believe that our success lies in being the customers’ and clients’ preferred choice. We seek to listen carefully to them and work closely with them.

Ø  Compliance Culture: We believe in promoting clear rules to foster a strong culture of compliance and ethics.

Ø  Openness: We promote open-minded attitudes towards our stakeholders. We aim for everyone in Group to feel included, to have their say and be empowered.

Our strengths are based off four key areas of Stability, Expertise, Responsibility and Good Place to Work.

Ø  Stability: we build upon our solid, long-term oriented management, our diversified and integrated business model and our international footprint.

Ø  Expertise: We build upon our recognized and expanding knowledge of our teams.

Ø  Responsibility: We build upon our culture of responsibility and integrity to ever better serve the interest of our customers.

Ø  Good Place to Work: We foster a stimulating workplace where people are treated fairly and with respect.

Key Responsibilities:

Ø  Handling a portfolio of non-delegated high value claims: approving and directing reserves and strategy on such claims with Third Party Administrators

Ø  Experience in designing and implementing risk assessments in relation to outsourced service providers and follow up of action plans

Ø  Identify the risk areas insufficiently covered by procedures and controls and helps define new controls to improve the system.

Ø  Maintaining individual reports on all non-delegated large loss claims, documenting accident circumstances, quantum, liability, next actions and other relevant information

Ø  Maintaining a register of external claim handlers with bank account access, ensuring appropriate approval limits in line with company policy

Ø  Documented authorisation of reserve increases and payments, both those done within own authority, and those requiring approval from GM or CFO

Ø  Chairing reserving committees, bringing appropriate claims for review and documenting agreed actions with GM, CFO, Legal and Actuarial input

Ø  Maintaining a tracker of large loss claims, including information on next actions, court date, settlement meetings, and other relevant information

Ø  Ensuring all communication with Third Party Administrators is GDPR compliant

Ø  Preparing individual reports for reinsurers, documenting new claims or significant movement on existing claims

Ø  Tracking claims where payments exceed retentions, preparing cash calls, tracking and recording cash receipts

Ø  Participating in audits of third party administrators

Ø  Chairing remote file reviews with third party administrators and panel solicitors

Qualifications & Experience required for this role:

Ø  Minimum of three years in a Bodily Injury claims role: specific experience in significant bodily injuries, calculation of future losses and multiple heads of claim, and litigated claims, is essential

Ø  This role requires regular travel to European cities

Ø  Strong analytical skills are essential

Ø  Strong Excel & Powerpoint skills are essential

Ø  Specific experience in freedom of services/green card claims preferred but not essential

Educational qualifications required

Ø  Third level business, financial, or technical qualification is essential

Minimum competency insurance qualification, APA/CIP/DIP LA or equivalent is essential

Why Work with Us?

Ø  We are the bank for a changing world and aim to build positive change together with our employees. 

Ø  We are a team of passionate people who genuinely care about what we do and the impact our work delivers to our clients. We operate in a highly collaborative, open-minded environment that embraces innovation and creativity. 

Ø  Our remuneration and benefits packages are generous, with competitive salaries, a discretionary bonus scheme, company pension contribution, comprehensive private healthcare packages and numerous other benefits.

Ø  We have a genuine commitment to work-life balance throughout the whole organisation. We are also committed to equality, diversity and inclusion and actively promote equal opportunities. 

Ø  Development and mobility is actively encouraged. We are a learning company – there is real opportunity to grow, develop and expand your skills, experience and career path.

We are a global company operating in over 60 countries with over 190,000 employees from over 150 nationalities. In Ireland we have approximately 500 employees across Dublin and Galway working in Greenval, Corporate Institutional Banking (CIB) and BNP Paribas Security Services (BP2S).

 Equality and Diversity

BNP Paribas is an equal opportunities employer and proudly cultivates a diverse workforce. We believe that diversity of experience enhances our service offering to clients and leads to a better working environment. We encourage applications from the best candidates regardless of age, ethnicity, gender, gender identity, nationality, disability, sexual orientation, socio-economic background, parental and caring status, or religious belief.